Catering Services Operative - Acute Patient (York) | York Teaching Hospital Facilities Management’

York Teaching Hospital Facilities Management; York and North Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare facilities management organization in York is seeking a motivated Catering Services Operative. This role entails delivering food to patient wards, maintaining cleanliness in the kitchen, and monitoring food safety. No prior experience is necessary as comprehensive training will be provided. Ideal for those who excel in customer service and teamwork.

Benefits

Access to NHS Pension Scheme

27 days holiday rising to 33 days

Generous relocation package

Extensive learning and development opportunities

Employee Assistance Programme

Qualifications

• Willingness to learn and develop skills.
• Fantastic with customers and a good team player.
• Able to work on their own unsupervised.

Responsibilities

• Deliver food to and serve patient food in ward areas.
• Use ward ovens to regenerate food.
• Keep the ward kitchen clean.
• Monitor food temperatures as part of HACCP.
• Handle washing up and general cleaning duties.

Job description

Overview

Are you a strong team player, kind, friendly and motivated? York Teaching Hospital Facilities Management (YTHFM) are looking for an approachable and flexible Catering Services Operative to join our team in York. Experience is not necessary as full training will be given, but a willingness to learn and develop your skills is essential.

Responsibilities

• Delivering food to and serving patient food to the wards areas
• Using ward ovens to regenerate food
• Keeping the ward kitchen clean
• Monitoring food temperatures as part of HACCP
• Washing up and other general cleaning duties
• The role may involve working in cold rooms to pick and seal patient food and working in pot wash

Requirements and qualities

• The ideal candidate will have catering experience, be fantastic with customers, a good team player and able to work on their own unsupervised
• Full training will be provided
• Enhanced rates apply when working at the weekend

How to learn more

To find out more about working for our Trust, please visit: https://yorkhospitals.pagetiger.com/hdjgxd

Benefits

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A generous relocation package of up to 30% of salary (capped at £18k) to support relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role full y. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
• A variety of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

Notes

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values support a more diverse workforce representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try to be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

YTHFM are currently funding level 1 membership of a Tailored Healthcare Cash Plan for all substantive Band 2 and 3 staff, on a trial basis and as a gesture of goodwill. This provides employees with access to a range of benefits, including refunding the costs of optical and dental services, physiotherapy, and wellbeing treatments, up to defined limits. This does not form part of our terms and conditions of employment and could be withdrawn at any time. We also offer discounted membership of Westfield Health’s standard Plan for staff on bank contracts or employed in Band 4 or above.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

This advert closes on Wednesday 8 Oct 2025