Catering Assistant | The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust

Queen Elizabeth Hospital King's Lynn; King's Lynn and West Norfolk; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare facility in King's Lynn is looking for Catering Assistants and Kitchen Porters to support food services for patients and staff. No formal qualifications are necessary, but candidates must have good reading and writing skills. You will be responsible for various food preparation tasks, from cleaning kitchen areas to transporting meals. This role demands teamwork and flexibility, with shifts required throughout the day and night.

Qualifications

• Previous experience managing time and resources.
• Experience working within a team.
• Good reading and writing skills are essential.

Responsibilities

• Assist with food preparation, delivery, and service.
• Empty and clean food trolleys, and clean the kitchen.
• Transport meal trolleys to and from the wards.
• Answer telephone orders from the wards.
• Work in the central dishwasher and pot wash area.

Job description

Overview

We have an exciting opportunity for Catering Assistants and Kitchen Porters to join team QEH. As part of the Catering Team you will be assisting in all aspects of food preparation, delivery, service, wash‑up cleaning duties, till work customer service relating to the provision of catering services to patients, staff, visitors.

Qualifications

You will have previous experience managing your own time and resources and experience of working within a team. No formal qualifications are required for this position; however you must have good reading and writing skills. These positions will require staff to work at various times throughout the day as the department is open from 6am through to 3am. An opportunity has arisen to join the Catering Team within The Queen Elizabeth Hospital.

Responsibilities

You will be working within the Catering Dept. where you may work in the Main Kitchen, The Hub. Your workload will include emptying and cleaning the food trolleys, cleaning the kitchen, taking in deliverers from the loading bay and transporting them to the main kitchen, transporting meal trolleys to and from the wards and answering the telephone to take orders from the wards. You will also be required to work in the central dishwasher, pot wash area and cleaning equipment of the main kitchen and to serve meals for patients in the main kitchen. You will be required to work as part of a team to deliver a quality service as directed by policies and procedures which are monitored by Supervisory Staff. Catering Assistants and Kitchen Porters will work closely between the Kitchen, Dining Room and Wards.

Benefits

There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state‑of‑the‑art hospital to open and we are also carrying out one of the biggest pieces of digital transformation work we’ve ever undertaken. Our new electronic patient record (EPR) will replace paper‑based patient records from 2026 and will lead to better, safer, joined‑up care at The Queen Elizabeth Hospital and beyond. At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community‑based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs. We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships. We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award‑winning centres alongside a talented team of people ready to give you a warm welcome.

Other Information

For further details about this vacancy, please refer to the attached Job Description and Person Specification. This advert closes on Tuesday 9 Dec 2025