Catering Assistant - 20 Hours

Bartlett Mitchell; Manchester; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Birthday day off

Masterclasses with Michelin-starredChe

Development courses (levels 2-7)

Discounts & cashback

Cycle-to-work

Freedom Friday

Free lunch

Mental Health App access

Parental leave enhancements

Fertility leave

Grandparent leave

Job summary

Bartlett Mitchell is seeking a Customer Service Assistant / General Assistant to join our catering team in Manchester. The role is 20 hours per week, Monday to Friday, 09:00-13:00, with duties across counter monitoring, cleanliness, and customer service.

Successful candidates will hold Food Safety Level 2 and Health & Safety Level 2 certificates, plus experience in merchandising and till operations, delivering friendly, efficient service daily.

Qualifications

• Experience in a customer service environment.
• Able to listen carefully and take instructions from a manager.
• Confidently communicate with customers to secure feedback and respond to needs.

Responsibilities

• Monitor counters and chillers, keeping areas clean, stocked and well presented.
• Provide prompt and efficient service and engage with customers to ensure positive experiences.
• Follow food safety practices and communicate needs clearly to the manager.

Skills

Customer service

Communication

Attention to detail

Education

Food Safety Level 2

Health & Safety Level 2

Tools

Till

Job description

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.

This is a Catering Assistant position to work Monday to Friday, 09:00-13:00 (20 hours).

Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.

Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.

Our benefits include:

• - An annual day off for your birthday!
• - Monthly masterclasses with Michelin-starred chefs.
• - Fully funded development courses ranging from levels 2 to 7.
• - Discounts and cashback at a wide variety of retail and leisure outlets.
• - Cycle-to-work scheme.
• - Freedom Friday – a paid day off to volunteer at a charity of your choice.
• - Free lunch every workday!
• - 24/7 access to the Mental Health Charter App.
• - Enhanced parental leave benefits.
• - Paid leave for fertility treatments.
• - Grandparent leave to support your loved ones with their new arrival.