Category Management Senior Client Lead

Dunnhumby; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading customer data science firm is seeking a Category Management Senior Client Lead in London. The role involves leading project delivery, managing client relationships, and working closely with data scientists to develop customer-centric solutions. Ideal candidates will have strong commercial acumen, project leadership experience, and a background in the FMCG industry. Flexible working options are available.

Benefits

Flexible working hours

Birthday off

Investment in technology

Qualifications

• Experience in leading multi-stakeholder projects.
• Ability to build and manage client relationships.
• Experience in FMCG environment is a plus.

Responsibilities

• Lead project delivery for range recommendations.
• Collaborate with data scientists on new solutions.
• Manage work plans and client communications.

Skills

Leading project delivery

Building client relationships

Embedding customer solutions

Interpreting data

Commercial acumen

Tools

Excel

Job description

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data‑driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi‑dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca‑Cola, Meijer, Procter & Gamble and Metro.

We’re looking for a Category Management Senior Client Lead who expects more from their career. It’s a chance to extend and improve dunnhumby’s Category Management team. It’s an opportunity to work with a market‑leading business to explore new opportunities for us and influence global retailers.

Joining our Category Management team, you’ll work with world‑class and passionate people to bring the customer to the forefront of Space, Range, and Merchandising (SRM) decisions made at Tesco. Externally, you will lead the delivery of range recommendations to commercial teams at Tesco and work with SRM on key strategic projects, while internally, you will lead projects in partnership with Applied and Research data scientists to develop our science and build new solutions for Tesco, feeding requirements, managing work plans, providing feedback, and aligning with Tesco.

What we expect from you

• Experience in leading the delivery of projects that involve multiple stakeholders and complex questions
• Experience in building client relationships and managing stakeholders
• Experience in embedding customer solutions into your client’s decision‑making
• Experience in an FMCG retailer, supplier, or consultancy
• Commercial acumen to identify opportunities for our client and dunnhumby
• Ability to look at data critically, interpret it, and present insights and actions to clients
• Category Management experience is desirable, but not essential
• Advanced Excel skills are desirable, but not essential

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting‑edge technology that reflects our global ambition. But with a nimble, small‑business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Global Diversity and Inclusion Questions

At dunnhumby, we utilise our diversity of thought as our competitive edge.

We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.

Our diversity and inclusion work is designed to cultivate a culture of belonging, where everyone feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.

We have a full D&I strategy to implement this long‑term behaviour change; in addition, we have five employee‑led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.

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