Casual Stadium Entry Attendant

Nottingham Forest; Nottingham; On-site; GBP 12,000 - 17,000; Part time

Job summary

Nottingham Forest is seeking a friendly stadium steward to help welcome supporters on matchdays and events. You will manage entry through turnstiles, check tickets and passes, and provide directions while delivering a polite, customer-focused service.

This casual, variable-hours role requires calm, clear communication and teamwork with supervisors to maintain safety and smooth crowds. You must stay outdoors in all weather, follow procedures, and report any security concerns as part of our safety

Qualifications

• Friendly, calm, and confident when dealing with large crowds.
• Clear communication and strong customer service skills.
• Ability to stay alert and focused in a busy environment.
• Comfortable standing outdoors in all weather conditions.

Responsibilities

• Operate turnstiles or scan electronic tickets at stadium entrances.
• Check tickets, season cards, and accreditation passes for validity.
• Assist supporters with entry issues and scanning errors.
• Provide directions and basic information to fans entering the stadium.
• Maintain orderly queues and manage crowd flow at entry points.
• Ensure entry procedures comply with safety and security policies.
• Report suspicious behaviour or safety concerns to supervisors.
• Support emergency procedures if required.

Skills

Customer service

Crowd management

Communication skills

Calm under pressure

Job description

Nottingham Forest is seeking a friendly stadium steward to help welcome supporters on matchdays and events. You will manage entry through turnstiles, check tickets and passes, and provide directions while delivering a polite, customer-focused service.

This casual, variable-hours role requires calm, clear communication and teamwork with supervisors to maintain safety and smooth crowds. You must stay outdoors in all weather, follow procedures, and report any security concerns as part of our safety