Casual Spa Receptionist

The Celtic Collection; Saundersfoot; On-site; GBP 17,000 - 21,000; Part time

Job summary

The Celtic Collection is seeking a Casual Spa Receptionist to join the Spa team at the St Brides Spa Hotel in Saundersfoot. This role is on a casual basis with hours as and when required, and the rate of pay is £12.71 per hour.

You will handle administrative tasks, stock checks, and guest interactions, supporting the Spa and Leisure teams while providing excellent hospitality service.

Qualifications

• Secretarial/administrative qualifications or experience of more than two years.
• Experience in Microsoft Office, Outlook.
• Experience in delivering administrative, operational and secretarial support including stock takes and retail trackers.

Responsibilities

• Escalate any complaints to Spa Manager with full details.
• Maintain feedback trackers with guest feedback and collate responses from Spa and Leisure teams.
• Maintain up-to-date knowledge of the Resort facilities, services and events.
• Organise and maintain an effective departmental filing system for senior management.
• Maintain and update records, print reports and ensure the system is used to provide accurate information for the Resort and department.
• Ensure the department has adequate supplies and manage store requisitions and purchase requests.

Skills

Secretarial experience

MS Office

Outlook

Tools

Microsoft Office

Outlook

Job description

JOBTITLE – Casual Spa Receptionist

DEPARTMENT – Spa

CONTRACTTYPE – Casual

RATE OFPAY – £12.71 per hour

HOURS – Asand when required

LOCATION – Saundersfoot, SA69 9NH

ID – Req

OVERVIEW –

Join the‘Greatest Story in Hospitality’ by becoming one of our Casual Spa Receptionist‘Hospitality Heroes’ in our award-winning Spa Team based at our StBrides Spa Hotel - just one of the fantastic opportunities we offer from ‘Manorto Marina’.

OURIDEAL HERO WILL HAVE –

• Secretarial/administrative qualifications or experience of more than two years
• Experience in Microsoft Office, Outlook
• Experience in delivering administrative, operational and secretarial support including stock takes and retail trackers

IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL –

• Be responsible for escalating any complaints to the Spa Manager immediately, providing full details
• Be responsible for feedback trackers with guest feedback and collating responses from the Spa and Leisure teams
• Have a full and up-to-date knowledge of the Resort facilities, services, and events
• Organise, improve and maintain an effective departmental filing system, ensuring information is easily accessible to the senior management team
• Maintain and update records, print reports and actively seek ways to ensure the system is used to its maximum, to provide accurate information which supports the objectives of the Resort and the department
• Ensure the department has adequate supplies to run effectively, anticipate needs, and deal with store requisitions and purchase requests

GROWWITH US –

• As aCeltic Collection employee, you will be able to say –
• I am equipped, trained, and supported to do THE BEST JOB I CAN
• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

RECRUITMENTINFO -

In the event we receive a high number ofapplications, we reserve the right to close this campaign early. Allapplicants must have the right to live and work in the UK. Documentedevidence of eligibility will be required as part of the recruitment process,in line with current UK Visas and Immigration regulations. The CelticCollection is an equal opportunities employer and welcomes applications fromall individuals, regardless of age or background.