Spa Therapist

The Celtic Collection; Caerleon; On-site; GBP 27,965,000 - 29,205,000; Part time

Benefits offered by this job

Career development training

Discounts on food & beverage and hotel

Discounted leisure membership

Free GP virtual appointment service

24/7 wellbeing helpline

Nest pension scheme

Social Club

Staff appreciation events

Monthly and end-of-year awards

Job summary

The Celtic Manor Resort is seeking a Spa Therapist to join the Spa team under The Celtic Collection. You will deliver professional massage and holistic treatments, conduct personalised consultations, and actively promote spa services and retail products to guests.

Ideal candidates have a Level 3 qualification, a passion for wellbeing, excellent communication, and a team-focused approach. The role is based on-site at The Celtic Manor Resort with several benefits and opportunities to grow within

Qualifications

• Level 3 qualification in Massage or Holistic Therapy (or equivalent).
• Passion for health, wellbeing and guest care.
• Excellent communication and interpersonal skills.
• Team-focused and confident in recommending treatments.

Responsibilities

• Deliver professional massage and holistic treatments to high standards.
• Provide personalised consultations and treatment recommendations.
• Promote spa services, treatments and retail products.
• Maintain exceptional cleanliness, presentation and hygiene.
• Support the team in achieving guest satisfaction and sales targets.

Skills

Massage therapy

Holistic therapy

Communication skills

Education

Level 3 qualification in Massage or Holistic Therapy

Job description

JOB TITLE – Spa Therapist
DEPARTMENT – Spa
CONTRACTTYPE – Part Time
RATE OFPAY - £13.28 per hour
HOURS – 30 hours over 4 days
LOCATION – The Celtic Manor Resort
ID – REQ6772

OVERVIEW - Join the 'Greatest Story in Hospitality' by becoming one of our Spa Therapist 'Hospitality Heroes' in our award-winning Spa Team based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from 'Manor to Marina'.

OUR IDEALHERO WILL HAVE -

• Level 3 qualification in Massage or Holistic Therapy (or equivalent).
• A passion for health, wellbeing and guest care.
• Excellent communication and interpersonal skills.
• A positive, team-focused approach.
• Confidence in recommending treatments and retail products.

Desirable:

• Experience within a luxury or 5 star spa environment.
• Additional therapy qualifications, such as Hot Stones or Reflexology.
• Experience with premium spa brands such as Elemis or ESPA.

IMPLEMENTING OUR 'YES, WE CAN' PHILOSOPHY, YOU WILL -

• Deliver professional massage and holistic treatments to the highest standards.
• Provide personalised consultations and treatment recommendations.
• Promote spa services, treatments and retail products.
• Maintain exceptional standards of cleanliness, presentation and hygiene.
• Support the team in achieving guest satisfaction and sales targets.
• Ensure treatment rooms, equipment and products are fully prepared and stocked.
• Create a welcoming, relaxing and memorable experience for every guest.

BERECOGNISED AND REWARDED -

• Access to career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards

GROW WITHUS -

• I am equipped, trained, and supported to do THE BEST JOB I CAN
• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

RECRUITMENTINFO

In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.