Cash Office & Customer Service Specialist

Allstaff; Renfrew; On-site; GBP 21,000 - 26,000; Full time

Job summary

Allstaff Office Division is seeking a Cash Office / Customer Services Agent in Renfrew. The role blends cash office duties with customer service and general administration, suitable for an organised, reliable person with great attention to detail and strong communication skills.

Full-time, 35 hours per week, Tuesday to Saturday, 8:30am–5:00pm, with additional Friday/Saturday shift coverage as needed. Based in Renfrew, UK.

Qualifications

• Experience in customer service or cash office advantageous.
• Strong communication and active listening skills.
• High level of accuracy and attention to detail.
• Proactive attitude and commitment to customer service.
• Ability to work independently and in a team.
• Competence in Microsoft Outlook and email communication (essential).
• No formal qualification or minimum years of experience required; practical experience considered.

Responsibilities

• Manage daily cash office activities with accurate and secure transactions.
• Count and reconcile cash using manual methods and counting equipment.
• Maintain customer and payment records and update customer accounts.
• Recognise potentially fraudulent currency when required.
• Prepare banking documentation and arrange cash for collection.
• Carry out end-of-shift reconciliations and secure storage until collection.
• Deliver professional customer service.

Skills

Customer service

Cash handling

Communication

Attention to detail

Microsoft Outlook

Teamwork

Problem solving

Tools

Cash counting equipment

Job description

Allstaff Office Division is seeking a Cash Office / Customer Services Agent in Renfrew. The role blends cash office duties with customer service and general administration, suitable for an organised, reliable person with great attention to detail and strong communication skills.

Full-time, 35 hours per week, Tuesday to Saturday, 8:30am–5:00pm, with additional Friday/Saturday shift coverage as needed. Based in Renfrew, UK.