Customer Assistant - Flexible 30h, Cash Office Expert

Bada Bingo; Coatbridge; Hybrid; GBP 12,398,000 - 15,154,000; Part time

Benefits offered by this job

Help@Hand app

Thrive App

Buzz Brights Apprenticeships

Buzz Brilliance Awards

Buzz Learning platform

In-house Training

Mental Health Advocates

4 weeks Annual Leave

Buy Holidays scheme

Staff discount 50%

Refer a Friend Scheme

Life Assurance

Pension Scheme

Job summary

Bada Bingo in Coatbridge is seeking a Customer Assistant for a 30-hour flexible contract across 7 days, including evenings and weekends. You will deliver friendly, personalised service and help maintain a safe, welcoming club environment.

You’ll need strong cash office experience, good numeracy and outstanding communication skills to support customers and colleagues in a busy hospitality setting. 18+ and a positive, people-focused attitude are essential.

Qualifications

• Experience delivering first-class, personalised customer service in a face-to-face role in hospitality, retail or leisure.
• Cash office experience is required.
• Outstanding communication skills adaptable to different situations.

Responsibilities

• Build rapport and relationships with Customers.
• Be flexible across all areas of the Club, including front of house, book sales, treasury, machines, bar and kitchen, and general housekeeping.
• Support with other duties as requested by the line manager.
• Ensure a safer gambling environment across all channels: online, in club and live.

Skills

Customer service

Cash office experience

Communication skills

Cash handling/numeracy

Policy and standards enforcement

Job description

Bada Bingo in Coatbridge is seeking a Customer Assistant for a 30-hour flexible contract across 7 days, including evenings and weekends. You will deliver friendly, personalised service and help maintain a safe, welcoming club environment.

You’ll need strong cash office experience, good numeracy and outstanding communication skills to support customers and colleagues in a busy hospitality setting. 18+ and a positive, people-focused attitude are essential.