Case Manager

HYPERSCAL SOLUTIONS PTE. LTD.; Penarth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community service organization in Wales is seeking a candidate for client referral management and assessment. The role involves engaging with clients, providing information, and collaborating with partner agencies. Applicants should have a diploma or degree in social service or related fields and 1 to 3 years of relevant experience. Strong communication, organization, problem-solving, and advocacy skills are essential. This role offers an opportunity to make a positive impact in the community.

Qualifications

• At least a Diploma/Degree in Social Service, Psychology, Counseling or any other related disciplines.
• 1 to 3 years of experience in case management, social services, or related field.
• Strong communication, organization, problem-solving, and advocacy.

Responsibilities

• Managing potential client referral and conducting home visits to assess eligibility for intake into SCS services.
• Work with partner agencies and stakeholders, referring clients to address their needs.
• Providing information on services to new clients and caregivers.

Skills

Communication

Organization

Problem-solving

Advocacy

Education

Diploma/Degree in Social Service, Psychology, Counseling or related fields

Job description

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

• Managing potential client referral and conducting home visits to assess eligibility for intake into SCS services.
• Work with partner agencies and stakeholders, referring the clients and/or caregivers to those that can address their needs such as financial aid, healthcare, therapy etc.
• Providing information on details of services to new clients and their caregivers as well as family members.
• Engaging clients in a professional and respectful manner to understand needs and build rapport with clients and caregivers.
• Compiling and providing timely submission of reports to the management and relevant external agencies for continuity of care.
• Assist to conduct monthly financial waiver assessments and 6-monthly reviews to ensure the maintenance of well-being of clients.
• Attend to feedback and queries from clients and caregivers.
• Other ad hoc duties if applicable.

QUALIFICATIONS

• At least a Diploma/Degree in Social Service, Psychology, Counseling or any other related disciplines.
• 1 to 3 years of experience in case management, social services, or related field.
• Strong communication, organisation, problem-solving, and advocacy.

Please note that your application will be sent to and reviewed by the direct employer - Thye Hua Kwan Moral Charities