CAS-2 Housing & Support Worker – Field-Based

Nacro; Lancaster; On-site; GBP 27,000 - 28,000; Full time

Job summary

Nacro in Lancaster is hiring for a Community Accommodation with Support role, requiring an Enhanced DBS and HMPPS checks, with regular travel and a driving license. The post is full-time and permanent, with a starting salary of £26,807 pro rata and progression to £27,477 pro rata within the first year.

The role involves housing support, tenancy sustainment, and collaborative work with probation, housing providers, and other agencies to deliver coordinated services and positive outcomes for

Qualifications

• Experience in a support or housing-related role.
• Experience working with vulnerable adults and individuals with complex needs.
• Strong communication, organisation, and record-keeping skills.
• Ability to build positive professional relationships and motivate others.
• Understanding of safeguarding, confidentiality, and professional boundaries.

Responsibilities

• Support Service Users: Assess individual support needs, create person-centred support and safety plans, and assist with housing applications, Housing Benefit claims, and rent payments to support independence and tenancy sustainment.
• Property Management: Ensure all properties meet the Decent Homes Standard, promptly address maintenance issues, and provide guidance to service users on maintaining safe and appropriate living conditions.
• Collaboration: Work closely with probation services, court staff, housing providers, and other agencies to deliver coordinated support and achieve the best outcomes for service users.
• Tenancy & Independence Support: Help service users develop practical life skills, manage their accommodation, and prepare for successful move-on into independent living.
• Risk & Safeguarding: Identify and manage anti-social behaviour, safeguarding concerns, and tenancy risks, ensuring all actions are recorded and handled in line with policy.
• Record Keeping & Compliance: Maintain accurate, timely case records and support service delivery in line with contractual and organisational requirements.

Job description

Nacro in Lancaster is hiring for a Community Accommodation with Support role, requiring an Enhanced DBS and HMPPS checks, with regular travel and a driving license. The post is full-time and permanent, with a starting salary of £26,807 pro rata and progression to £27,477 pro rata within the first year.

The role involves housing support, tenancy sustainment, and collaborative work with probation, housing providers, and other agencies to deliver coordinated services and positive outcomes for