Community Housing & Support Specialist

Nacro; Maidstone; On-site; GBP 27,000 - 28,000; Full time

Job summary

Nacro in Maidstone is recruiting for a role within the Community Accommodation with Support, Tier 2 programme. The post requires an Enhanced DBS and HMPPS check, a full driving license, and a pro rata salary starting at £26,807 with progression to £27,477 in the first year.

The role involves managing housing support, tenancy sustainment, and multi-agency collaboration to aid service users. The position is full-time, 37.5 hours weekly, with shift patterns and travel across an allocated area.

Qualifications

• Experienced in a support or housing-related role.
• Experience working with vulnerable adults and individuals with complex needs.
• Strong communication, organisation, and record-keeping skills.
• Ability to build positive professional relationships and motivate others.

Responsibilities

• Support Service Users: Assess needs, create person-centred support and safety plans, assist with housing applications and rent payments.
• Property Management: Ensure Decent Homes Standard, address maintenance issues, guide service users on safe living conditions.
• Collaboration: Work with probation services, court staff, housing providers and agencies for coordinated support.
• Tenancy & Independence Support: Develop life skills, manage accommodation, support move-on to independent living.
• Risk & Safeguarding: Identify safeguarding concerns and tenancy risks, document actions per policy.
• Record Keeping & Compliance: Maintain timely case records and ensure contractual compliance.

Skills

Communication skills

Record-keeping

Organisation

Team player

Safeguarding knowledge

Housing support knowledge

Independent working

ICT skills

Job description

Nacro in Maidstone is recruiting for a role within the Community Accommodation with Support, Tier 2 programme. The post requires an Enhanced DBS and HMPPS check, a full driving license, and a pro rata salary starting at £26,807 with progression to £27,477 in the first year.

The role involves managing housing support, tenancy sustainment, and multi-agency collaboration to aid service users. The position is full-time, 37.5 hours weekly, with shift patterns and travel across an allocated area.