Cargo Business Growth Lead — Data-Driven BD & Partnerships

Port of Dover; Dover; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

5 weeks annual leave + bank holidays (

Generous contributory pension scheme

Discretionary annual bonus scheme

Private Health Care

Life assurance

Employee assistance programme

3rd party discounts

Cycle to work scheme

Benefits and reward platform

Free Parking

Job summary

The Port of Dover is seeking a proactive Business Development Executive to drive commercial growth across ports, logistics and related sectors. You will build relationships with customers and partners, analyse data in Power BI, prepare proposals and contribute to strategic projects that increase revenue and service excellence.

The role offers exposure to stakeholders across the business, opportunities to work on market intelligence and the chance to shape value propositions while travelling

Qualifications

• Experience in a commercial, business development, customer service or account management role.
• Experience using CRM systems.
• Experience using Power BI or similar reporting and data visualisation tools.
• Strong analytical skills with the ability to interpret data and identify trends.
• Experience preparing reports, presentations and management information.
• Excellent organisational and administrative skills.
• Strong communication and relationship-building abilities.
• Proficiency in Microsoft Office 365 applications.
• Ability to manage multiple priorities and deliver against deadlines.
• Experience within ports, logistics, maritime, transport, tourism or related industries.
• Understanding of commercial contracts and business case development.
• Experience supporting strategic business development initiatives.

Responsibilities

• Act as a key point of contact for customers, business partners and stakeholders; build and maintain positive relationships.
• Respond to enquiries and coordinate customer requirements across the business.
• Support customer onboarding, retention and account development activities.
• Help deliver an excellent customer experience and identify opportunities to add value.
• Support the delivery of commercial growth plans and business development strategies.
• Identify new business opportunities, market trends and customer requirements.
• Prepare high-quality proposals, presentations, reports and business cases.
• Support the development of customer value propositions and commercial initiatives.
• Assist in tracking opportunities through the sales pipeline.
• Gather and analyse market intelligence, competitor activity and industry developments.
• Maintain commercial and operational data to support informed decision-making.
• Produce reports, dashboards and business insights using Power BI.
• Support forecasting, opportunity tracking and performance analysis.
• Identify trends and opportunities that can contribute to commercial growth.

Skills

CRM systems

Power BI

Analysis & reporting

Stakeholder relationship building

Communication

Organisational & administrative skills

MS Office 365

Multi-priority management

Ports/logistics/transport industry

Business development initiatives

Contracts & business case development

Tools

CRM software

Job description

The Port of Dover is seeking a proactive Business Development Executive to drive commercial growth across ports, logistics and related sectors. You will build relationships with customers and partners, analyse data in Power BI, prepare proposals and contribute to strategic projects that increase revenue and service excellence.

The role offers exposure to stakeholders across the business, opportunities to work on market intelligence and the chance to shape value propositions while travelling