Care & Training Coach: Lead Carers & Compliance

Helping Hands Homecare, Inc.; Poole; On-site; GBP 28,000 - 30,000; Part time

Benefits offered by this job

25 days annual leave

Blue Light Card discounts

Employee Assistance Programme

Versatile role

Growth opportunities

Job summary

Helping Hands Homecare, Inc. is seeking a Care and Training Practitioner in Poole on a permanent part‑time basis. The role guides new carers from interview to onboarding, coaching the team while upholding quality and compliance.

You’ll visit customers, review care plans, perform risk assessments and support on‑call duties. A full UK driving licence and strong communication are essential, with opportunities for growth in a nationwide care provider.

Qualifications

• Experience as a Care Assistant and desire to take the next step in your career.
• Full, clean UK driving licence and access to a road‑worthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• Keen eye for detail and confidence in maintaining compliance and quality standards.
• People‑first mindset – calm, kind and ready to lead by example.

Responsibilities

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on‑call duties in line with the branch rota.

Skills

Care experience

Driving licence

Communication skills

Attention to detail

Lead by example

Job description

Helping Hands Homecare, Inc. is seeking a Care and Training Practitioner in Poole on a permanent part‑time basis. The role guides new carers from interview to onboarding, coaching the team while upholding quality and compliance.

You’ll visit customers, review care plans, perform risk assessments and support on‑call duties. A full UK driving licence and strong communication are essential, with opportunities for growth in a nationwide care provider.