Care Operations & Scheduling Administrator

Cormac; England; On-site; GBP 21,000 - 25,000; Full time

Job summary

Corserv Care in Cornwall is seeking a Business Support Administrator to join the Care & Support team. You will provide vital administrative support across the care service, ensuring smooth office operations and timely management of referrals and schedules.

In this role you will help coordinate visits, manage payroll information and mileage data, and work with care coordinators to optimise capacity. A compassionate, detail-oriented approach is essential in a fast-paced environment.

Qualifications

• Demonstrable record keeping experience.
• Ability to work on own initiative and organise workload effectively.
• Collaborative approach to support a fast-paced service.
• Empathy and patience when dealing with customers.
• Clear written and spoken English.
• Proficient in ICT, including Excel, to store data accurately.
• Knowledge of safeguarding policies for vulnerable adults.
• Experience with data management systems for reporting and performance.

Responsibilities

• Manage day-to-day administrative processes for management.
• Prepare planned schedules and adjust daily in response to changes.
• Follow up with workers on lateness and referrals.
• Ensure all care visits are covered with no missed visits.
• Coordinate with care coordinators and external scheduling.
• Support implementation of new systems and processes.
• Maintain awareness of Health & Safety and safeguarding policies.

Skills

Record keeping

Organisational skills

Multi-tasking

Communication

IT skills

Safeguarding

Data management

Tools

Excel

ICT packages

Job description

Corserv Care in Cornwall is seeking a Business Support Administrator to join the Care & Support team. You will provide vital administrative support across the care service, ensuring smooth office operations and timely management of referrals and schedules.

In this role you will help coordinate visits, manage payroll information and mileage data, and work with care coordinators to optimise capacity. A compassionate, detail-oriented approach is essential in a fast-paced environment.