Operations Administrator: Data & Scheduling Specialist

Redjacket Specialist Care; Salisbury; On-site; GBP 18,000 - 23,000; Full time

Job summary

Red Jacket Specialist Care Ltd. is seeking an administrative professional to join the Operations Team in Salisbury.

The role focuses on data input, maintaining records, and providing specialist admin support to care staff and managers. You will handle routine enquiries, prepare documentation, ensure IT systems contain up-to-date information, and help coordinate staffing while adhering to confidentiality and safeguarding policies.

Qualifications

• Educated to NVQ Level 3 in a relevant subject, or equivalent level of qualification.
• 5 GCSEs at Grade C or above, including Maths and English.
• Evidence of continued professional development.
• Experience in an administrative role within health or social care.

Responsibilities

• Provide specialist administration support and advice to the team.
• Act as a point of contact for the department, handling routine and specialist enquiries.
• Ensure accurate collation and preparation of documentation for information, quality standards and performance.
• Maintain IT systems with up-to-date information relating to care provision.
• Record operational data in line with agreed processes.
• Uphold confidentiality and safeguarding policies in line with procedures.
• Handle complaints and escalate to line manager when appropriate.
• Input, monitor and print reports from computerised systems.
• Develop relationships across the business and with stakeholders.

Skills

Data entry

Microsoft Word

Microsoft Excel

Communication

Time management

Education

NVQ Level 3 or equivalent

5 GCSEs (incl. Maths & English)

Tools

Care management system

Rostering system

Job description

Red Jacket Specialist Care Ltd. is seeking an administrative professional to join the Operations Team in Salisbury.

The role focuses on data input, maintaining records, and providing specialist admin support to care staff and managers. You will handle routine enquiries, prepare documentation, ensure IT systems contain up-to-date information, and help coordinate staffing while adhering to confidentiality and safeguarding policies.