Contracts Administrator – Cornwall Office & Client Support

Cardo Group; England; On-site; GBP 23,000 - 28,000; Full time

Job summary

Cardo Group in Cornwall is seeking a Contracts Administrator to join the office management team. You will handle logging jobs, maintain client portals, document management and KPI reporting with accuracy.

Ideal candidates have 2 years of customer service and administration, strong communication, and experience with Microsoft Office and Service Connect; GCSEs and driving licence preferred. You will support day-to-day duties, take meeting minutes, chase records, and ensure timely reporting to

Qualifications

• 2 years of customer service experience preferred.
• 2 years of administrative experience preferred.
• Strong communication skills are essential.
• Knowledge of IT programs Microsoft/Word/Excel/Service Connect.
• Experience of working in a call centre environment.

Responsibilities

• Logging jobs on to Service Connect from all Contracts.
• Communicate effectively internally and externally.
• Use of client portals.
• Document management and scanning to electronic files.
• Prepare KPI reports and chase up records with clients.
• Take minutes in meetings and support the office management team.
• Complete emails and handle purchases.
• Provide timely and accurate reporting to the management team.

Skills

Customer service

Administrative experience

Communication skills

Call centre experience

IT literacy

Education

GCSE or equivalent (preferred)

Driving Licence (preferred)

Tools

Microsoft Word

Microsoft Excel

Service Connect

Job description

Cardo Group in Cornwall is seeking a Contracts Administrator to join the office management team. You will handle logging jobs, maintain client portals, document management and KPI reporting with accuracy.

Ideal candidates have 2 years of customer service and administration, strong communication, and experience with Microsoft Office and Service Connect; GCSEs and driving licence preferred. You will support day-to-day duties, take meeting minutes, chase records, and ensure timely reporting to