Care Manager

Leaders In Care; City Of London; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

WFH one day per week

25 days holiday

Death in service

Retail discounts

Wellbeing support

Training & development

Career progression

Job summary

Leaders in Care is seeking a Care Manager in London to take ownership of a portfolio of community care packages, ensuring safe, person-centred care while building strong relationships with families and care teams.

The role offers hybrid working (1 day per week from home), a £30,000 salary, and progression opportunities within a large national provider. You will oversee service delivery, safeguarding and KPI-driven budgeting.

Qualifications

• Experience within domiciliary care, complex care, community care or supported living.
• Previous responsibility for care packages, clients or care teams.
• Strong organisational and communication skills.
• Experience managing remote staff.
• Good knowledge of safeguarding and quality standards.
• Strong client relationship skills.
• Commercial awareness and understanding of service delivery KPIs.
• A full UK driving licence and access to a vehicle.
• Experience as a Senior Care Coordinator, Client Manager, Package Manager, Field Care Supervisor or Service Manager would be highly relevant.

Responsibilities

• Take ownership of a caseload of community care packages.
• Complete regular client reviews and monitor service quality.
• Manage and support remote care teams.
• Build strong relationships with clients, families and care workers.
• Ensure safeguarding, compliance and quality standards are maintained.
• Monitor staffing levels and support rota management.
• Contribute to financial KPIs, forecasting and budget delivery.
• Support the growth and development of existing care packages.
• Maintain accurate records and service documentation.
• Participate in an on-call rota.

Skills

Care management

Client relationships

Remote staff management

Organisational skills

Communication skills

Safeguarding knowledge

Commercial awareness

Driving licence

Job description

Community care management | Client ownership | South East London | £30,000

Take ownership of a portfolio of community care packages as a Care Manager, overseeing quality, client relationships, care teams and the effective day-to-day delivery of services across South East London.

This is a strong opportunity for an experienced Senior Care Coordinator, Client Manager or Package Manager looking to step into a broader Care Manager position with responsibility for both service quality and commercial performance.

Package & Benefits

• £30,000 per annum
• Monday to Friday, 9am to 5pm
• One day per week working from home
• Office, community and client-facing role
• 25 days annual leave plus bank holidays
• Occupational maternity, adoption, paternity and sick pay
• Death in service benefit
• Retail discounts and wellbeing support
• Ongoing training and development
• Progression opportunities within a large national care provider

The Role

As Care Manager, you will manage a portfolio of care packages, ensuring clients receive safe, person-centred and high-quality care while maintaining strong relationships with families, care teams and internal stakeholders.

You will:

• Take ownership of a caseload of community care packages
• Complete regular client reviews and monitor service quality
• Manage and support remote care teams
• Build strong relationships with clients, families and care workers
• Ensure safeguarding, compliance and quality standards are maintained
• Monitor staffing levels and support effective rota management
• Contribute to financial KPIs, forecasting and budget delivery
• Support the growth and development of existing care packages
• Maintain accurate records and service documentation
• Participate in an on-call rota

What We Are Looking For

We are looking for an experienced Care Manager or senior care professional with:

• Experience within domiciliary care, complex care, community care or supported living
• Previous responsibility for care packages, clients or care teams
• Strong organisational and communication skills
• Experience managing remote staff
• Good knowledge of safeguarding and quality standards
• Strong client relationship skills
• Commercial awareness and an understanding of service delivery KPIs
• A full UK driving licence and access to a vehicle
• Experience as a Senior Care Coordinator, Client Manager, Package Manager, Field Care Supervisor or Service Manager would all be highly relevant.