Care Manager

Leaders in Care; Lewisham; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

One day per week working from home

Death in service benefit

Retail discounts and wellbeing support

Ongoing training and development

Progression opportunities

Job summary

Leaders in Care is seeking a Care Manager in South East London to own a portfolio of community care packages, ensuring safe, person-centred and high-quality care while maintaining strong relationships with families, care teams and internal stakeholders.

You will take ownership of caseloads, oversee quality reviews, manage remote teams and contribute to financial KPIs and budget delivery. This is a hybrid role with progression opportunities within a national provider.

Qualifications

• Experience within domiciliary care, complex care, community care or supported living.
• Previous responsibility for care packages, clients or care teams.
• Strong organisational and communication skills.
• Experience managing remote staff.
• Good knowledge of safeguarding and quality standards.
• Strong client relationship skills.
• Commercial awareness and an understanding of service delivery KPIs.
• A full UK driving licence and access to a vehicle.

Responsibilities

• Take ownership of a caseload of community care packages.
• Complete regular client reviews and monitor service quality.
• Manage and support remote care teams.
• Build strong relationships with clients, families and care workers.
• Ensure safeguarding, compliance and quality standards are maintained.
• Monitor staffing levels and support effective rota management.
• Contribute to financial KPIs, forecasting and budget delivery.
• Support the growth and development of existing care packages.
• Maintain accurate records and service documentation.
• Participate in an on-call rota.

Skills

Organisational skills

Communication skills

Remote staff management

Safeguarding knowledge

Client relationship management

Commercial awareness

KPI awareness

Job description

Community care management | Client ownership | South East London | £30,000-£32,000

Take ownership of a portfolio of community care packages as a Care Manager, overseeing quality, client relationships, care teams and the effective day-to-day delivery of services across South East London.

This is a strong opportunity for an experienced Senior Care Coordinator, Client Manager or Package Manager looking to step into a broader Care Manager position with responsibility for both service quality and commercial performance.

Package & Benefits

• £30,000-£32,000 per annum
• Monday to Friday, 9am to 5pm
• One day per week working from home
• Office, community and client-facing role
• 25 days annual leave plus bank holidays
• Occupational maternity, adoption, paternity and sick pay
• Death in service benefit
• Retail discounts and wellbeing support
• Ongoing training and development
• Progression opportunities within a large national care provider

The Role

As Care Manager, you will manage a portfolio of care packages, ensuring clients receive safe, person-centred and high-quality care while maintaining strong relationships with families, care teams and internal stakeholders.

You will:

• Take ownership of a caseload of community care packages
• Complete regular client reviews and monitor service quality
• Manage and support remote care teams
• Build strong relationships with clients, families and care workers
• Ensure safeguarding, compliance and quality standards are maintained
• Monitor staffing levels and support effective rota management
• Contribute to financial KPIs, forecasting and budget delivery
• Support the growth and development of existing care packages
• Maintain accurate records and service documentation
• Participate in an on-call rota

What We Are Looking For

We are looking for an experienced Care Manager or senior care professional with:

• Experience within domiciliary care, complex care, community care or supported living
• Previous responsibility for care packages, clients or care teams
• Strong organisational and communication skills
• Experience managing remote staff
• Good knowledge of safeguarding and quality standards
• Strong client relationship skills
• Commercial awareness and an understanding of service delivery KPIs
• A full UK driving licence and access to a vehicle

Experience as a Senior Care Coordinator, Client Manager, Package Manager, Field Care Supervisor or Service Manager would all be highly relevant.

If you are looking for a Care Manager role where you can take ownership of your own portfolio and develop your career within a growing care organisation.