Client Manager

Leaders in Care; Greater London; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

22 days holiday

ongoing training and qualifications

retailer discounts

occupational sick pay

opportunities to progress

Job summary

Leaders in Care in London is seeking an experienced Client Manager to own and oversee home-based care packages. The role is Monday to Friday, 9am–5pm, with one day from home and the rest split between the office and client visits.

You will manage your own caseload, build relationships with clients, families and healthcare professionals, and ensure safety and person-centred care while contributing to budgets and KPIs. A full UK driving licence is essential.

Qualifications

• Experience in health and social care, ideally complex care, domiciliary care or community-based services.
• Organised and confident in managing people and a busy caseload.
• Full UK driving licence and own vehicle required.

Responsibilities

• Manage your own portfolio of community care packages.
• Visit clients and ensure high standards of care.
• Support and manage care teams working in clients' homes.
• Build relationships with clients, families and healthcare professionals.
• Review care packages to ensure safety and person-centred care.
• Manage safeguarding, compliance and service quality.

Skills

Care experience

People management

Organisational skills

Client relations

Budget awareness

On-call experience

Job description

Are you an experienced care professional looking for a Client Manager role where you can take ownership of your own care packages and make a genuine difference to people receiving care at home?

We are looking for a Client Manager to join an established complex care provider in Rotherhithe. You’ll work Monday to Friday, 9am–5pm, with one day from home and the rest split between the office and visiting clients.

As a Client Manager, you’ll be responsible for:

• Managing your own portfolio of community care packages
• Visiting clients and ensuring high standards of care
• Supporting and managing care teams working in clients’ homes
• Building relationships with clients, families and healthcare professionals
• Reviewing care packages and ensuring they remain safe and person-centred
• Managing safeguarding concerns, compliance and service quality
• Contributing towards budgets and financial KPIs
• Participating in an on-call rota

You’ll need experience within health and social care, ideally complex care, domiciliary care or community-based services. You should be organised, confident managing people and comfortable taking ownership of a busy caseload.

A full UK driving licence and your own vehicle are essential.

Alongside the £30,000 salary, you’ll receive 22 days holiday plus bank holidays, ongoing training and qualifications, retailer discounts, occupational sick pay and opportunities to progress within a large healthcare group.

• 22 days holiday plus bank holidays
• ongoing training and qualifications
• retailer discounts
• occupational sick pay
• opportunities to progress within a large healthcare group