Care Home Operations & HR Administrator

Barchester Healthcare; Sevenoaks; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Rewards bonus up to £500 for good/out0

Refer a friend scheme up to £500

Retail and leisure discounts

Access to medical specialists

Counselling and legal services

Tax code review service

Staff lottery

Job summary

Barchester Healthcare in Sevenoaks seeks an experienced Administrator to join the home’s management team, providing essential support to the General Manager across HR, recruitment, payroll, finance and administration. You will help manage customer experience, supervise junior staff, and ensure efficient running of the home with strong IT and organisational skills.

You will promote a positive image, handle enquiries, support residency occupancy, and assist with meetings, training, and staff

Qualifications

• Experience in a customer facing role.
• Previous involvement in HR administration and recruitment.
• High level of attention to detail and the ability to prioritise.
• Proficient use of Microsoft Word, Excel and Outlook.
• CIPD qualification would be beneficial.

Responsibilities

• Promote a warm and welcoming environment for residents, staff and visitors.
• Manage enquiries and showrounds of the home for prospective families.
• Drive occupancy and reputation as part of a community engagement team.
• Support resident and family feedback with a focus on customer care.
• Assist with recruitment of home staff and inductions.
• Payroll preparation for home based staff.
• Provide HR guidance and manage staff records securely.
• Attend meetings and produce accurate notes and minutes.
• Manage rotas and resident fund accounts.
• Update training, supervisions, and appraisals on staff records.

Skills

Customer facing

HR admin & recruitment

Attention to detail

MS Word

MS Excel

MS Outlook

Education

CIPD qualification (beneficial)

Job description

Barchester Healthcare in Sevenoaks seeks an experienced Administrator to join the home’s management team, providing essential support to the General Manager across HR, recruitment, payroll, finance and administration. You will help manage customer experience, supervise junior staff, and ensure efficient running of the home with strong IT and organisational skills.

You will promote a positive image, handle enquiries, support residency occupancy, and assist with meetings, training, and staff