Care Home Administrator: HR, Payroll & Recruitment

Barchester Healthcare Homes Limited; Gateshead; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Bonus up to £500

Refer a friend

Discounts

Medical specialists access

Counselling services

Tax code review

Staff lottery

Job summary

Barchester Healthcare are seeking an experienced Administrator to join our home management team in Gateshead, providing crucial support to the General Manager and overseeing customer experience, HR, recruitment, payroll and finance tasks.

You will manage enquiries, showrounds, staff records and rotas, while promoting a warm environment for residents, families and staff. Strong IT skills and a professional, proactive approach are essential.

Qualifications

• Experience in a customer facing role.
• Previous involvement in HR administration and recruitment.
• High level of attention to detail and the ability to prioritise.
• Proficient in Word, Excel and Outlook.

Responsibilities

• Promote a warm and welcoming environment for residents, staff and visitors.
• Manage enquiries and showrounds of the home and manage the customer database.
• Drive occupancy and reputation of the care home as part of a community engagement team.
• Support resident and family feedback with a focus on customer care.
• Assist with recruitment of home staff, new starter checks and inductions.
• Payroll preparation for home based staff.
• Provide advice and guidance to employees on queries using HR tools.
• Ensure personal files are stored securely.
• Attend meetings and produce accurate notes/minutes as required.
• Ensure all rotas are complete.
• Manage petty cash and resident fund accounts.
• Update staff records with training, supervisions and appraisals.
• Offer guidance on staff development opportunities including Apprenticeships and qualifications.

Skills

Customer facing

HR administration

Attention to detail

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

CIPD qualification

Tools

HR systems

Finance software

Job description

Barchester Healthcare are seeking an experienced Administrator to join our home management team in Gateshead, providing crucial support to the General Manager and overseeing customer experience, HR, recruitment, payroll and finance tasks.

You will manage enquiries, showrounds, staff records and rotas, while promoting a warm environment for residents, families and staff. Strong IT skills and a professional, proactive approach are essential.