Care Home Operations & HR Administrator

Barchester Healthcare Homes Limited; Bath; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Rewarding Excellence bonus up to £500*

Refer a friend scheme up to £500*

Retail and leisure discounts

Access to medical specialists

Counselling and legal services

Tax code review service

Monthly staff lottery

Job summary

Barchester Healthcare are seeking an experienced Administrator to join the home’s management team in Bath, supporting the General Manager and ensuring a smoothly run, high-quality operation. This varied role covers customer experience, HR admin, recruitment, payroll, and supervision of junior admin staff, with strong IT skills and a professional, positive approach essential to success in a busy care home.

You will participate in meetings, maintain accurate records, handle enquiries and help

Qualifications

• Experience in a customer facing role is essential.
• Involvement in HR administration and recruitment is preferred.
• High level of attention to detail and ability to prioritise.
• Proficient with Microsoft Word, Excel and Outlook.

Responsibilities

• Promote a warm and welcoming environment for residents, staff and visitors.
• Manage enquiries and showrounds for prospective families and maintain the customer database.
• Drive occupancy and reputation of the home as part of the community team.
• Support resident and family feedback with a focus on customer care.
• Assist with recruitment, checks for new staff and inductions.
• Payroll preparation for home-based staff.
• Provide guidance to employees on HR queries using available tools.
• Ensure personal files are stored securely.
• Attend meetings and produce notes/minutes; manage rotas.
• Oversee petty cash and resident fund accounts; update staff records.

Skills

Customer facing experience

HR administration and recruitment

Attention to detail

MS Office proficiency (Word, Excel,Out

Education

CIPD qualification beneficial

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Barchester Healthcare are seeking an experienced Administrator to join the home’s management team in Bath, supporting the General Manager and ensuring a smoothly run, high-quality operation. This varied role covers customer experience, HR admin, recruitment, payroll, and supervision of junior admin staff, with strong IT skills and a professional, positive approach essential to success in a busy care home.

You will participate in meetings, maintain accurate records, handle enquiries and help