Care Home Admissions & Relationships Manager

Country Court; Nettleham; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

28 days holiday

Pension contributions

Induction training

Professional development

Blue Light Card

Job summary

Country Court is seeking a dynamic Customer Relations Manager for Southcote Lodge Care Home in Nettleham. You will drive admissions, build relationships with residents and families, and lead local business development to increase occupancy while maintaining compassionate care standards.

The role offers 37.5 hours per week, Monday to Friday, with a competitive base plus commission, and a strong emphasis on community engagement and stakeholder relationships.

Qualifications

• Seasoned professional with proven track record in customer relations, sales, or business development.
• Experience in healthcare or elder care sectors is a plus.
• Strong interpersonal and communication skills.

Responsibilities

• Admissions Leadership: oversee admissions journey from enquiry to move-in.

Skills

Sales

CRM software

Relationship building

Communication

Driving license

Tools

CRM systems

Job description

Country Court is seeking a dynamic Customer Relations Manager for Southcote Lodge Care Home in Nettleham. You will drive admissions, build relationships with residents and families, and lead local business development to increase occupancy while maintaining compassionate care standards.

The role offers 37.5 hours per week, Monday to Friday, with a competitive base plus commission, and a strong emphasis on community engagement and stakeholder relationships.