Care Home Administrator & HR/Payroll Lead

HealthJobs4U Ltd; Sevenoaks; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Rewarding Excellence bonus up to £500

Refer a friend up to £500

Retail and leisure discounts

Free medical specialists

Counselling and legal services

Tax code review service

Monthly staff lottery

Job summary

Barchester Healthcare is seeking an experienced Administrator to support the General Manager and manage customer experience, HR, recruitment, payroll and administration for a Go2 home. This FTC role runs until August 2027 and requires strong IT skills, organisation and the ability to lead junior staff.

You will promote a positive image, handle enquiries, assist with recruitment, manage payroll for home staff, and maintain accurate staff records while ensuring compliance and confidentiality in a

Qualifications

• Experience in a customer-facing role.
• Involvement in HR administration and recruitment.
• High attention to detail and prioritisation.
• Proficient in Word, Excel and Outlook.
• CIPD qualification would be beneficial.

Responsibilities

• Promote a warm and welcoming environment for residents, staff and visitors.
• Manage enquiries and showrounds of the home for prospective families and manage the customer database for commercial performance.
• Drive occupancy and reputation as part of a community engagement team.
• Support resident and family feedback with a focus on customer care.
• Assist with recruitment of home staff and arrange inductions.
• Payroll preparation for home-based staff.
• Provide HR guidance to employees using available tools.
• Ensure personal files are stored securely.
• Attend meetings and produce notes and minutes.
• Ensure rotas are complete.
• Manage petty cash and resident fund accounts.
• Update training, supervisions and appraisals on staff records.
• Offer guidance on staff development and Apprenticeships/qualifications.

Skills

Customer facing

HR administration

Recruitment

Attention to detail

MS Word

MS Excel

Outlook

CIPD (beneficial)

Education

CIPD qualification (beneficial)

Job description

Barchester Healthcare is seeking an experienced Administrator to support the General Manager and manage customer experience, HR, recruitment, payroll and administration for a Go2 home. This FTC role runs until August 2027 and requires strong IT skills, organisation and the ability to lead junior staff.

You will promote a positive image, handle enquiries, assist with recruitment, manage payroll for home staff, and maintain accurate staff records while ensuring compliance and confidentiality in a