Care Home Administrator — Compliance & People Ops Pro

Harbour Healthcare Ltd; Bristol; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Discounts on shopping & events

Free face-to-face counselling

Staff recognition schemes

Employee of the month voucher

Training and career progression

Job summary

Harbour Healthcare Ltd in Bristol is seeking a Care Home Administrator to help ensure the smooth running of the home’s office and support management. You will handle payroll, maintain compliant staff and resident files, manage documentation and assist with recruitment and training processes.

The role requires strong communication, organisational skills and a proactive approach. Experience in a care setting and with Microsoft Office is preferred, with on-site duties and collaborative team work.

Qualifications

• Excellent written and verbal communication skills.
• Professional attitude and appearance.
• Resourceful and proactive when issues arise.
• Excellent organisational skills.
• Multitasking and time-management abilities.

Responsibilities

• Process payroll details for all employees using Cold Harbour system.
• Maintain compliant care worker and service user files; chase key documents.
• Update compliance dashboards (NMDS, training platforms).
• Assist with recruitment: vetting, training and placement for staff.
• Provide general administrative support to management and home.
• Answer calls and liaise with clients, relatives and external stakeholders.
• Take minutes of meetings; write letters and emails; adhere to GDPR.

Skills

Written and verbal communication

Professional attitude

Proactive

Organisational skills

Multitasking

Time management

Tools

Microsoft Office Suite

Office equipment (fax, printers)

Job description

Harbour Healthcare Ltd in Bristol is seeking a Care Home Administrator to help ensure the smooth running of the home’s office and support management. You will handle payroll, maintain compliant staff and resident files, manage documentation and assist with recruitment and training processes.

The role requires strong communication, organisational skills and a proactive approach. Experience in a care setting and with Microsoft Office is preferred, with on-site duties and collaborative team work.