Care Home Administrator

Harbour Healthcare Ltd; Bristol; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Discounts on shopping & events

Free face-to-face counselling

Staff recognition schemes

Employee of the month voucher

Training and career progression

Job summary

Harbour Healthcare Ltd in Bristol is seeking a Care Home Administrator to help ensure the smooth running of the home’s office and support management. You will handle payroll, maintain compliant staff and resident files, manage documentation and assist with recruitment and training processes.

The role requires strong communication, organisational skills and a proactive approach. Experience in a care setting and with Microsoft Office is preferred, with on-site duties and collaborative team work.

Qualifications

• Excellent written and verbal communication skills.
• Professional attitude and appearance.
• Resourceful and proactive when issues arise.
• Excellent organisational skills.
• Multitasking and time-management abilities.

Responsibilities

• Process payroll details for all employees using Cold Harbour system.
• Maintain compliant care worker and service user files; chase key documents.
• Update compliance dashboards (NMDS, training platforms).
• Assist with recruitment: vetting, training and placement for staff.
• Provide general administrative support to management and home.
• Answer calls and liaise with clients, relatives and external stakeholders.
• Take minutes of meetings; write letters and emails; adhere to GDPR.

Skills

Written and verbal communication

Professional attitude

Proactive

Organisational skills

Multitasking

Time management

Tools

Microsoft Office Suite

Office equipment (fax, printers)

Job description

Harbour Healthcare are recruiting for a Care Home Administrator in Bristol. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other. This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

The Administrator's main duties will include:

• Processing payroll details for all employees. Use of Cold Harbour system.
• Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
• Maintaining and updating compliance dashboards such as NMDS and training platforms.
• Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.
• Filing.
• Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
• Taking minutes of meetings.
• Adhering to current GDPR requirements.
• Writing letters and emails.
• Providing general administrative support to the management and home.

The Administrator's role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview

• Excellent written and verbal communication skills
• Proficiency using Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Ability to be resourceful and proactive when issues arise
• Excellent organisational skills
• Multitasking and time-management skills, with the ability to prioritise tasks.

• Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
• FREE face-to-face counselling, for you and your family!
• Staff recognition award ceremonies
• £30 voucher available every month for the nominated 'Employee of the month'
• Opportunities for training and career progression
• Salary Sacrifice Pension scheme
• Blue Light Card - up to 50% discount across 100's of retailers
• Access to a FREE eye test and discounted glasses
• Cashback card - save up to £500 annually, can be used at over 80 big brands
• Wellbeing portal:
• FREE meditation series
• FREE wellbeing podcasts & live virtual events
• FREE mental health support programmes
• FREE workout plans
• FREE Live digital gym classes
• FREE mindset and wellbeing series
• Seasonal Company events, competitions and incentives
• Refer a friend scheme - earn upto £250 when referring a friend to work for Harbour Healthcare
• On-site parking

If you believe that you might be right for this role, we would love to hear from you.