Care Home Administrator

Harbour Healthcare Limited; West of England; Hybrid; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Discounts on Shopping & More

Counselling service for you & family

Staff recognition awards

Employee of the month vouchers

Salary Sacrifice Pension scheme

Blue Light Card discounts

Eye test & discounted glasses

Free wellbeing resources & events

On-site parking

Job summary

Harbour Healthcare Limited is seeking a Care Home Administrator in Bristol to join our team at Bishopsmead Lodge Care Home. This full-time role (8:00 AM–4:00 PM) offers a competitive hourly rate (£15.43) and requires strong administrative skills, payroll processing, and compliance management.

You will support management with daily operations and stakeholder communications. Ideal candidates are proactive, well-organised, and experienced in care home administration.

Qualifications

• Excellent written and verbal communication skills.
• Proficiency using Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. fax machines and printers).
• Professional attitude and appearance.
• Ability to be resourceful and proactive when issues arise.
• Excellent organisational skills.
• Multitasking and time-management skills, with the ability to prioritise tasks.

Responsibilities

• Processing payroll details for all employees. Use of Cold Harbour system.
• Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
• Maintaining and updating compliance dashboards such as NMDS and training platforms.
• Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.
• Filing.
• Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
• Taking minutes of meetings.
• Adhering to current GDPR requirements.
• Writing letters and emails.
• Providing general administrative support to the management and home.

Skills

Communication

MS Office

Office equipment

Organisation

Multitasking

Time management

Tools

Microsoft Office

Job description

Care Home Administrator

Bishopsmead Lodge Care Home -Bishopsworth - BS13 8ES

Full Time

8AM - 4PM

£15.43 Per Hr

Harbour Healthcare

Harbour Healthcare are recruiting for a Care Home Administratorin Bristol.Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

The Administrator’s main duties will include:

• Processing payroll details for all employees. Use of Cold Harbour system.
• Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
• Maintaining and updating compliance dashboards such as NMDS and training platforms.
• Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.
• Filing.
• Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
• Taking minutes of meetings.
• Adhering to current GDPR requirements.
• Writing letters and emails.
• Providing general administrative support to the management and home.

The Administrator’s role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:

Essential Skills:

• Excellent written and verbal communication skills
• Proficiency using Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Ability to be resourceful and proactive when issues arise
• Excellent organisational skills
• Multitasking and time-management skills, with the ability to prioritise tasks.

What are the Tangible benefits for working for Harbour?

• Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
• FREE face-to-face counselling, for you and your family!
• Staff recognition award ceremonies
• £30 voucher available every month for the nominated ‘Employee of the month’
• Opportunities for training and career progression
• Salary Sacrifice Pension scheme
• Blue Light Card – up to 50% discount across 100’s of retailers
• Access to a FREE eye test and discounted glasses
• Cashback card – save up to £500 annually, can be used at over 80 big brands
• Wellbeing portal:
• FREE meditation series
• FREE wellbeing podcasts & live virtual events
• FREE mental health support programmes
• FREE workout plans
• FREE Live digital gym classes
• FREE mindset and wellbeing series
• Seasonal Company events, competitions and incentives
• Refer a friend scheme – earn upto £250 when referring a friend to work for Harbour Healthcare
• On-site parking