Care-Focused Customer Service Advisor (Hybrid)

The Orders of St John Care Trust; Lincoln; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave 25 days + Bank Holidays

NEST Pension

Life Assurance

Free on-site parking

Development opportunities

Blue Light Card discounts

Job summary

Orders of St John Care Trust (OSJCT) is recruiting a Customer Service Advisor in Lincoln. The role sits in Head Office, offering 37.5 hours per week with hybrid working (2 days in the office).

You’ll be the first point of contact for inquiries about care services, delivering warm, professional service to prospective residents and their families. We value people-focused care, offer development opportunities and a supportive benefits package, including annual leave, a pension, life assurance and

Qualifications

• Excellent customer service and communication skills.
• Friendly, approachable and empathetic manner.
• Ability to build strong relationships with customers and colleagues.
• Strong organisational skills and the ability to manage competing priorities.
• Confidence in a busy, fast-paced environment.
• Good attention to detail and accurate administration.

Skills

Customer service

Communication

Empathy

Relationship building

Organisation

Prioritisation

Team player

Job description

Orders of St John Care Trust (OSJCT) is recruiting a Customer Service Advisor in Lincoln. The role sits in Head Office, offering 37.5 hours per week with hybrid working (2 days in the office).

You’ll be the first point of contact for inquiries about care services, delivering warm, professional service to prospective residents and their families. We value people-focused care, offer development opportunities and a supportive benefits package, including annual leave, a pension, life assurance and