Care Coordinators

GinareMedilink; Croydon; On-site; GBP 28,000 - 32,000; Full time

Job summary

A domiciliary care provider in Croydon is seeking a compassionate Care Coordinator to oversee high-quality person-centred care services. You will manage daily operations, ensuring care delivery aligns with CQC standards. The ideal candidate will have experience in health and social care, a Level 3 qualification in Health & Social Care, and strong organisational and leadership skills. This role offers competitive salary, ongoing training, and a supportive work environment.

Benefits

Ongoing training and development opportunities

Comprehensive Employee Wellbeing Programme

Clear opportunities for career progression

Qualifications

• Compassionate, organised individual with confidence in coordinating community-based services.
• Proactive problem-solving approach.
• Commitment to promoting independence and dignity for service users.

Responsibilities

• Plan and oversee daily operations of domiciliary care service.
• Match service users with suitable staff based on skills and preferences.
• Maximise the use of Electronic Care Management System for high-quality care.
• Implement and review individualised care and support plans.
• Ensure safeguarding measures are adhered to.

Skills

Experience in a similar role within health and social care

A strong understanding of CQC regulations

Excellent organization skills

Leadership skills

Proficiency in IT systems

Communication skills

Education

A Level 3 qualification in Health & Social Care

Tools

Electronic Care Management systems

Job description

Care Coordinators Domiciliary Care (Full-Time)

Locations: Croydon & London Borough of Barking & Dagenham

Company: Star Care UK Ltd

Salary: (depending on experience)

Office based Role

For this role oversees sponsorship is not available

Star Care UK Ltd is seeking experienced and committed Care Coordinators to join our growing Domiciliary Care services in Croydon and the London Borough of Barking & Dagenham. This is an excellent opportunity for individuals with a genuine passion for delivering high‑quality person‑centred strength‑based care to adults with a diverse range of needs including learning disabilities and mental health challenges.

About the Role

As a Care Coordinator you will play a key role in overseeing the delivery of safe effective person‑centred care to people in their own homes. You will act as the link between service users, families, staff and the wider multi‑disciplinary team ensuring care is well planned, coordinated and responsive to changing needs.

Key aspects of the role include :

• Planning, coordinating and overseeing the daily operations of the domiciliary care service.
• Matching service users with suitable staff taking into account skills, compatibility and individual preferences.
• Using and maximising the Electronic Care Management System to support high‑quality delivery, communication and record‑keeping.
• Developing, implementing and reviewing individualised care and support plans and conducting risk assessments.
• Ensuring safeguarding measures are in place and concerns are addressed promptly and professionally.
• Supporting CQC compliance, participating in audits and contributing to continuous quality improvement.
• Supporting recruitment, induction, supervision and development of care staff.
• Assisting with digital scheduling and rostering to ensure safe staffing levels.
• Participating in the 24‑hour on‑call rota providing advice and support to staff and service users when required.

About You

We are seeking candidates who are compassionate, organised and confident in coordinating busy community‑based services.

You will have :

• Experience in a similar role within health and social care, preferably Domiciliary Care.
• A Level 3 (or higher) qualification in Health & Social Care (or equivalent).
• A strong understanding of CQC regulations, safeguarding and person‑centred care.
• Excellent organisation, communication and leadership skills.
• The ability to work flexibly, including occasional evenings and weekends and participation in the on‑call rota.
• Proficiency in IT systems and Electronic Care Management systems (experience with digital scheduling/rostering and accurate record‑keeping is essential).
• A proactive problem‑solving approach and a genuine commitment to promoting independence, dignity and positive outcomes for service users.

Why Work With Us

At Star Care UK Ltd we believe our team is our greatest asset.

We offer :

• A supportive working environment where you are valued and listened to.
• Pay that reflects the responsibilities of the role.
• Ongoing training and development opportunities to help you excel and progress in your career.
• Clear opportunities for career progression within the organisation.
• A comprehensive Employee Wellbeing Programme to support your emotional, physical and social wellbeing.
• Outstanding staff retention (99%) reflecting how much we invest in and care about our team.

Salary: GBP 28000 to GBP 32000 (Dependent On Experience)

Key Skills

Senior Care,Nursing Home Experience,Hospital Experience,Acute Care,Basic Math,Computer Skills,Caregiving,Vital Signs Experience,Medical Terminology,Rota Management,Mentoring,Leadership Skill

Employment Type: Full Time

Experience: years

Vacancy: 1