Care Coordinator: Scheduling Guru & On-Call Support

Bluebird Care; London Borough of Harrow; Hybrid; GBP 27.000 - 28.000; Vollzeit

Benefits dieser Stelle

28 days holiday

Training & development

Supportive leadership

Career progression

Zusammenfassung

Bluebird Care Harrow is seeking a dedicated Care Coordinator to support our office team. You will help rostering, referrals, and smart matching of carers to clients, ensuring high-quality homecare services and a supportive work environment.

We offer 28 days holiday (including bank holidays), comprehensive training, and ongoing leadership support. DBS clearance is required, and localisation in Harrow helps you navigate local routes and customers effectively.

Qualifikationen

• Excellent planning and organisational abilities to manage workloads under pressure.
• Good administrative abilities, computer literacy, and clear written records.
• Clear communication skills and a good telephone manner.
• Strong local knowledge of the Harrow area and surrounding routes.
• Willingness to work flexibly and maintain DBS clearance.

Aufgaben

• Roster & schedule care professionals to ensure timely, safe care aligned with customer wishes.
• Accept and process new customer referrals and changes to care needs promptly.
• Match care professionals to customers considering skills, availability, and travel routes.
• Manage rotas for sickness, holidays, and emergencies; participate in on-call rota after training.
• Maintain up-to-date records, monitor mileage, and report accidents/incidents.
• Coordinate with the Registered Manager, customers, families and health professionals to deliver high-quality homecare.

Kenntnisse

Organisational skills

Administrative & IT skills

Clear communication

Local knowledge

Problem solving

Jobbeschreibung

Bluebird Care Harrow is seeking a dedicated Care Coordinator to support our office team. You will help rostering, referrals, and smart matching of carers to clients, ensuring high-quality homecare services and a supportive work environment.

We offer 28 days holiday (including bank holidays), comprehensive training, and ongoing leadership support. DBS clearance is required, and localisation in Harrow helps you navigate local routes and customers effectively.