Care Coordinator

Bluebird Care; Rainham; Remote; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Pension

Healthcare

Blue Light Card

Induction & training

Career development

Friendly team

Job summary

Bluebird Care Medway & Swale in Rainham, Kent is seeking an experienced Care Coordinator to join our office team. You will own care rotas, match carers with customers, and ensure safe, reliable care from teams who know them.

You’ll work closely with Care Assistants, customers and families, planning ahead, handling changes, and keeping precise records to support excellent service. Full-time, 28k-31.5k GBP, pension, healthcare, and induction are offered.

Qualifications

• You’ll have experience in care coordination and a safe, person-centred service.
• You’ll need strong organisation and communication skills, and knowledge of care regulations.
• A full UK driving licence with access to a vehicle is required.

Responsibilities

• Plan and maintain care rotas at least four weeks in advance, matching Care Assistants with customers.
• Ensure appropriate travel time between visits and meet agreed visit times.
• Respond to daily changes and arrange cover for sickness/holidays.
• Coordinate new care packages and adapt rotas as needs change.
• Keep customers, families and Care Assistants informed when plans change.
• Maintain accurate electronic records and document important conversations.

Skills

Care coordination

Organisational skills

Communication

Driving licence

Tools

Electronic records system

Job description

• Salary details: £28000 - £31500 per annum

Rainham, Kent | £28,000 to £31,500 per year, depending on experience

Ready for a care coordination role where your experience can make a real difference?

Bluebird Care Medway & Swale is looking for an experienced Care Coordinator to join our office team. This is an exciting opportunity to take ownership of care rotas, solve the challenges that come with a busy service and help ensure customers receive safe, reliable care from people who know them.

You’ll work closely with Care Assistants, customers, families and colleagues across the office. We’re looking for someone who enjoys bringing order to a changing day, communicates clearly and understands that good coordination is about more than filling visits.

What you’ll do

Plan and maintain care rotas at least four weeks in advance, matching Care Assistants with customers based on needs, preferences, availability and location.

Allow appropriate travel time between visits and work to meet agreed visit times.

Respond to daily changes, arranging cover for sickness, holidays and emergencies.

Coordinate new care packages and adapt rotas as customers’ needs change.

Keep customers, families and Care Assistants informed, particularly when plans change.

Maintain accurate electronic records and document important conversations and decisions.

Respond to coordination concerns and work with the wider team to resolve them promptly.

Take part in the shared out-of-hours on-call rota in addition to your usual working hours.

What you’ll bring

You’ll have experience in care coordination, along with a good understanding of what it takes to deliver a safe, person-centred service. You’ll be confident using electronic systems, comfortable making decisions under pressure and able to balance the needs of customers and Care Assistants.

You’ll also need strong organisation and communication skills, knowledge of care regulations and compliance requirements, and a full UK driving licence with access to a vehicle.

What we offer

£28,000 to £31,500 per year, depending on experience.

Full-time hours, Monday to Friday, 8:30am to 5:00pm.

Workplace pension scheme, including a 3% employer contribution on qualifying earnings.

WPA healthcare benefits and Blue Light Card eligibility.

Full induction, ongoing training and career development.

A friendly, supportive team that values your experience and ideas.

If you’re an experienced coordinator looking for a new challenge and want to help make great care happen every day, we’d love to hear from you.

Bluebird Care Medway & Swale is an Equal Opportunity Employer. DBS checks and references will be undertaken in line with government regulations and recruitment best practices.

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