Home Care Scheduling & Coordination Specialist

Bluebird Care Durham North; London Borough of Harrow; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Salary £27,000–£28,000 per annum

28 days holiday inclusive of bank •hol

Full training and development

Ongoing support from leadership team

Pension scheme

Job summary

Bluebird Care Harrow is seeking a dedicated Care Coordinator to join our office team. You will help grow the team, support colleagues, and ensure high-quality homecare services are delivered with compassion and reliability.

You will roster Care Professionals, manage referrals, and coordinate care plans while maintaining strong communication with customers and health professionals. DBS checks and references will be arranged as part of the process.

Qualifications

• Kind, caring, compassionate, and professional demeanor.
• Excellent planning and organisational abilities to manage workloads and ensure safety.
• Strong written and verbal communication with customers and professionals.
• Good IT literacy and ability to keep clear records.
• Knowledge of local area geography and routes.

Responsibilities

• Roster Care Professionals to ensure timely, safe care aligned with customer wishes.
• Accept, allocate and process new customer referrals or changes to care needs.
• Match staff to customers considering skills, availability, and travel arrangements.
• Manage rota adjustments for sickness, holidays, and emergencies; participate in after-hours on-call if trained.
• Maintain up-to-date records and monitor mileage; report incidents as required.
• Liaise with the Registered Manager, customers, families, and health professionals to coordinate homecare services.

Skills

Organisational skills

Administrative & IT skills

Communication & interpersonal skills

Problem-solving & initiative

Local knowledge

Job description

Bluebird Care Harrow is seeking a dedicated Care Coordinator to join our office team. You will help grow the team, support colleagues, and ensure high-quality homecare services are delivered with compassion and reliability.

You will roster Care Professionals, manage referrals, and coordinate care plans while maintaining strong communication with customers and health professionals. DBS checks and references will be arranged as part of the process.