Care Coordinator - Driving License Required

Helping Hands; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading home care provider in the UK is seeking a Care Coordinator to support the Branch Care Manager. You will manage care delivery, recruit staff, and ensure high care standards. Candidates must possess a Level 3 Diploma in Adult Care or be willing to obtain one. This role offers numerous benefits, including career progression and generous annual leave.

Benefits

Career progression opportunities

25 days annual leave

Blue Light Card discounts

Access to employee assistance programme

Support for nationally recognised qualifications

Refer a friend scheme

Annual salary review

Qualifications

• Must have a Level 3 Diploma in Adult Care or willingness to complete it.
• Knowledge of regulatory requirements in line with CQC/CIW guidance.
• Experience at supervisory level in the care sector required.

Responsibilities

• Support Branch Care Manager with customer and carer support.
• Ensure the highest standards of care.
• Actively recruit and supervise new team members.
• Reassess customers' care plans.
• Seek new business opportunities for branch growth.

Skills

Knowledge of regulatory requirements

Experience in care sector

Effective communication

Staff allocation

Education

Level 3 Diploma in Adult Care

Job description

Overview

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because life is better at home, Helping Hands is the nation's most widely rated home care provider and the only one endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we're looking for Care Coordinators who are passionate about what they do to join our growing team. Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Registered Care Manager with recruitment, business development and ensuring we deliver the highest possible standard of care.

Responsibilities

• Support the Branch Care Manager by providing care and support to customers and carers within the local community.
• Ensure customers receive the highest standards of care and support through effective allocation of staff.
• Complete direct observations and supervisions for the care teams within the correct timescales.
• Support the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
• Reassess customers to ensure care plans reflect changing needs and conditions.
• Actively seek new business opportunities and support the commercial growth of the branch.
• Ensure the highest levels of customer service are always provided.
• Note: The branch has an excellent support network to assist with HR, Compliance and Business Development.

Benefits

• Career progression opportunities
• 25 days annual leave
• Blue Light Card offering discounts from businesses and services
• Access to our employee assistance programme
• Support to complete nationally recognised qualifications
• Refer a friend scheme
• Annual salary review

Qualifications

To be successful in this role you'll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. You should also have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. A full UK driving licence and access to your own vehicle are required. Helping Hands is committed to promoting a diverse and inclusive workforce. All applications will be treated fairly in line with our Equality and Diversity Policy.