Care Coordinator

Cera Care; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Employee assistance programme

Tech provided (mobile phone)

Company pension

25 days holiday + bank holidays

DBS/PVG paid

Mileage allowance

Rewards program

Job summary

Cera Care Ltd is seeking a dedicated Care Coordinator to oversee high-quality home care delivery in London. You will match Care Workers to Clients by care level and proximity, and ensure smooth scheduling and compliance with CQC/CIW standards. The role emphasizes motivation of staff and attention to detail.

Ideal candidates have senior care experience in domiciliary settings, with familiarity in care assessments and reviews. A driving license and access to a vehicle are preferred requirements.

Qualifications

• Experience in domiciliary care with senior responsibilities.
• Knowledge of scheduling and rota systems.
• CQC/CI/CIW compliance knowledge is essential.
• Experience with care assessments and care reviews is preferred.
• Organised, methodical, detail-oriented.

Responsibilities

• Match Care Workers to Clients based on needs and proximity.
• Oversee delivery of high-quality home care services.
• Ensure regulatory compliance and safety standards.
• Motivate and support care staff to deliver excellent care.

Skills

Scheduling knowledge

Care compliance

Care assessments

Staff motivation

Organisation

Attention to detail

Driving (vehicle)

Education

NVQ/SVQ 2 or 3

Job description

We are looking for a Care Coordinator to join our team at Cera Care Ltd. In this role, you will effectively and efficiently manage the delivery of high quality care services, ensuring that Care Workers are matched to Clients based on the level and type of care they need, along with, when possible, being in close proximity.

Ideally twoyears experience working as a seniorfor a Domiciliary Care Agency

• Motivated to deliver first class care
• Knowledge of scheduling and a rota system
• Knowledge of CQC/CI/CIW Compliance is essential.
• Ideally experienced in conducting care assessments, care reviews and being able to motivate care staff.
• Organised, methodical, and a good eye for detail.
• Ideally NVQ/SVQ 2 or 3 qualified (not essential)
• Must be a driver with access to a vehicle

We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers

• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top
• Paid DBS/PVG
• Mileage Allowance
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.