Care Assistant

Hales Home Care; Acle; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community-focused care provider in Acle is seeking a compassionate Home Care Assistant to support individuals in living independently. The role involves assisting with personal care, medication, and domestic tasks while providing companionship. This position offers a pay rate of £13.20 per hour plus mileage and includes paid training for candidates without experience. Join a supportive team that offers career growth through training and development opportunities.

Benefits

Guaranteed hours

Generous mileage allowance

Early Pay access

FREE Blue Light Card

Refer a Friend bonus

Enhanced bank holiday rates

Free uniform & PPE

Comprehensive Well-being Programme

Qualifications

• Passionate about helping others and committed to delivering high-quality care.
• Reliable and honest team player with a positive attitude.
• Strong communication skills, both verbal and written.

Responsibilities

• Assisting with personal care routines.
• Supporting medication and meal preparation.
• Helping with light domestic tasks and grocery needs.
• Providing companionship and emotional support.

Skills

Compassionate care

Communication skills

Teamwork

Job description

Ready for a fresh start in 2026? Turn compassion into a career with Hales Homecare! No experience is needed as paid training via our own Internal Training Team is provided.

Home Care Assistant
Based in Acle
Pay Rate: £13.20 per hour + mileage at £0.30 per mile
Hours: 7am-2pm & 3pm-11pm
Areas Covered: Acle, South Walsham, Ranworth and the surrounding villages
No experience necessary – paid training and induction to ensure you feel confident in your role.
A full UK driving licence and access to your own vehicle is required.

TO APPLY, YOU MUST HAVE THE RIGHT TO WORK IN THE UK. PLEASE NOTE, WE ARE CURRENTLY UNABLE TO ACCEPT APPLICATIONS FROM INDIVIDUALS REQUIRING A TIER 2 CERTIFICATE OF SPONSORSHIP.

At Hales Homecare, we offer more than just care – we provide career opportunities, job security, superb benefits and the chance to change lives every day.

Your Role as a Home Care Assistant

As a Home Care Assistant, you’ll support individuals in Norwich to live independently in the comfort of their own homes. Every visit is an opportunity to make someone’s day brighter and yours more fulfilling.

Responsibilities include

• Assisting with personal care routines (washing, dressing, toileting)
• Supporting medication and meal preparation
• Helping with light domestic tasks and grocery needs
• Providing companionship and emotional support

To apply, you will need to be

• Passionate about helping others and committed to delivering high-quality care and support
• A reliable and honest team player with a positive attitude
• Strong communication skills both verbal and written
• No experience necessary, we have had people join from hospitality, retail, and customer service backgrounds
• Willingness to learn and develop new skills

What We Offer – More Than Just Care

Your Hales Perks include

• Guaranteed hours
• Generous mileage allowance – 30p per mile
• Early Pay access with Hastee
• FREE Blue Light Card for exclusive discounts at over 15,000 retailers
• Refer a Friend bonus up to £517
• Reward and Recognition schemes – Hales Heroes Monthly Draw, Quarterly Awards and Hales Care Annual Awards
• Enhanced bank holiday rates
• Cycle and car salary sacrifice schemes
• Pension scheme & subsidised insurance
• Free uniform & PPE
• Comprehensive Well‑being Programme including up to 10 therapy sessions with qualified counsellors, 24/7 telephone support from health and legal professionals, and access to our health and well‑being app
• Health and Financial Well‑being Support

Training & Career Development

Whether you’re new to care or experienced, we provide:

• Paid, comprehensive training
• Ongoing coaching and support
• Funded qualifications & apprenticeships
• Clear progression routes – many of our Care Assistants advance to Senior Carer, Team Leader or Management roles

Start your career in care

Apply today and find out why at Hales Homecare, it’s more than just care, it’s a career.

About Us

Since 1999, Hales Homecare has been committed to delivering technology‑enabled, person‑centred care to vulnerable people in the community. We value our staff and provide the tools and support needed for success.

Please note: This role is subject to an enhanced DBS check and reference verification.

To complete your application, you’ll be taken to the Hales Care Recruitment Page to complete a short registration. This step is essential to progress your application and is completely secure.