Car & Van Rental Customer Specialist

Arnold Clark Group; Aberdeen City; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Annual leave 33 days pro rata

Flexible leave

Employee discounts

Private healthcare

Workplace pension

Training

Enhanced parental leave

Résumé du poste

Arnold Clark Car & Van Rental in Aberdeen is looking for a highly organised Rental Customer Advisor to join our busy team. You will deliver outstanding service face-to-face and over the phone, using strong communication and organisational skills.

The role requires flexibility to work a rota basis across weekends and weekdays, with options for full-time or part-time hours. A full UK driving licence is essential, and previous rental experience is desirable but not essential.

Qualifications

• Strong administrative skills and attention to detail.
• Ability to work effectively in a team.
• Excellent communication skills (face-to-face and telephone).
• Flexible to cover rota seven days per week and other branches.
• Hold a valid UK driving licence.

Responsabilités

• Deliver excellent customer care in person and on the telephone.
• Handle enquiries and resolve complaints efficiently.
• Complete daily reports and monitor expenditure.
• Promote branch and customer experience.
• Cover other branches when required.

Connaissances

Administrative skills

Teamwork

Communication skills

Flexibility with rota

Full UK driving licence

Description du poste

Arnold Clark Car & Van Rental in Aberdeen is looking for a highly organised Rental Customer Advisor to join our busy team. You will deliver outstanding service face-to-face and over the phone, using strong communication and organisational skills.

The role requires flexibility to work a rota basis across weekends and weekdays, with options for full-time or part-time hours. A full UK driving licence is essential, and previous rental experience is desirable but not essential.