Campus Welcome Desk Lead & Student Team Support

Plymouth Marjon University; Plymouth; On-site; GBP 24,000 - 30,000; Full time

Job summary

Plymouth Marjon University is seeking a proactive Welcome Desk Supervisor to oversee daily reception duties, distribute post, operate the university switchboard, and respond to queries in person, over the phone and by email, while supporting essential campus operations.

Based with the Campus & Commercial Team, you will supervise student colleagues and support their professional development, while helping drive service improvements in a fast-paced environment and upholding smart, professional

Responsibilities

• Oversee Welcome Desk operations and reception duties.
• Distribute post, handle mail, and manage the campus switchboard.
• Respond to queries in person, on the phone, and via email.
• Support supervision and development of student colleagues.

Skills

Customer service

Team supervision

Administrative tasks

Job description

Plymouth Marjon University is seeking a proactive Welcome Desk Supervisor to oversee daily reception duties, distribute post, operate the university switchboard, and respond to queries in person, over the phone and by email, while supporting essential campus operations.

Based with the Campus & Commercial Team, you will supervise student colleagues and support their professional development, while helping drive service improvements in a fast-paced environment and upholding smart, professional