Campus IT Field Technician: Hands-on Support

East Sussex College Group; Eastbourne; Presencial; GBP 25 000 - 31 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Competitive FE salary

Generous annual leave

Pension

Funding for teaching qualifications

Resumo da oferta

East Sussex College Group is seeking a hands-on IT support partner to assist staff and students at the Eastbourne campus. You will provide frontline technical help, resolve PC, software and network issues, and support IT equipment moves and upgrades to maintain a reliable learning environment.

The role requires experience in IT support, strong knowledge of Windows 11 and Microsoft 365, and excellent customer service.

Qualificações

• Previous experience in an IT support, service desk or field technician role.
• Good knowledge of Windows 11, Microsoft 365, hardware troubleshooting and networking basics.
• Excellent customer service and communication skills.
• The ability to diagnose problems, prioritise workload and work independently.

Responsabilidades

• Troubleshooting PC, laptop, software and network connectivity issues.
• Installing, configuring and replacing IT equipment across the campus.
• Supporting Windows 11, Microsoft 365, Wi-Fi services and peripheral devices.
• Responding to IT support requests and assisting with equipment moves, upgrades and IT projects.

Conhecimentos

Windows 11

Microsoft 365

Customer service

Communication skills

Descrição da oferta de emprego

East Sussex College Group is seeking a hands-on IT support partner to assist staff and students at the Eastbourne campus. You will provide frontline technical help, resolve PC, software and network issues, and support IT equipment moves and upgrades to maintain a reliable learning environment.

The role requires experience in IT support, strong knowledge of Windows 11 and Microsoft 365, and excellent customer service.