School IT Support Technician

Marchant Recruitment; Southease; On-site; GBP 21,000 - 27,000; Full time

Job summary

Eastbourne School is seeking an IT Support Technician to maintain digital systems and provide day-to-day technical support to staff and students. You will help resolve issues, support classroom technology and ensure reliable IT services in a busy educational setting.

Key responsibilities include responding to service requests, configuring computers and printers, assisting with user accounts, and maintaining inventories while upholding safeguarding and data protection policies.

Qualifications

• Previous IT support or technical experience.
• Familiarity with computer hardware and operating systems.
• Understanding of basic networking and connectivity.
• Strong troubleshooting and problem-solving skills.
• Good communication and customer service abilities.
• Organised and capable of prioritising tasks.
• Ability to work independently and within a team.
• Proactive, dependable and willing to learn.
• Willingness to complete safeguarding and background checks.
• The right to work in the UK.

Responsibilities

• Respond to IT support requests from staff and students.
• Troubleshoot computer, software and connectivity problems.
• Install and configure computers, laptops and printers.
• Assist with user accounts, passwords and access issues.
• Support classroom technology and audiovisual systems.
• Carry out routine equipment checks and software updates.
• Document technical faults and completed repairs.
• Assist with maintaining IT inventories and equipment records.
• Help ensure systems are maintained in accordance with school policies.
• Follow data protection, cybersecurity and safeguarding procedures.

Skills

Troubleshooting

Customer service

Communication

Organisational skills

Independent worker

Teamwork

Safeguarding awareness

Problem solving

Tools

Windows OS

Networking basics

Printer setup

AV equipment

Job description

Eastbourne School is seeking an IT Support Technician to maintain digital systems and provide day-to-day technical support to staff and students. You will help resolve issues, support classroom technology and ensure reliable IT services in a busy educational setting.

Key responsibilities include responding to service requests, configuring computers and printers, assisting with user accounts, and maintaining inventories while upholding safeguarding and data protection policies.