Campus Concierge & Front Desk Specialist

Elizabeth School of London; Leeds; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Annual leave 7.2 weeks

Sick pay

Employee assistance programme (HA Wise

Virtual GP access (Livi)

Speak Up Service

Wellbeing support services (Wisdom)

Financial, legal and medical advice (M

Life & Leadership coaching (Wisdom)

Discounts & perks (Bright Exchange)

Self development trainings

Job summary

The Elizabeth School of London (ESL) is seeking a Front Desk Receptionist to be the first point of contact for students, staff and visitors across its campuses. You will provide outstanding customer service, answer inquiries and direct visitors to the appropriate offices and rooms.

Responsibilities include managing the reception area, scheduling and coverage, handling calls, and performing general administrative tasks.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational abilities and multitasking.
• Proficient in Microsoft Office and telephone systems.
• Experience in customer service and front-desk reception is a plus.
• Knowledge of university policies or campus layout is advantageous.

Responsibilities

• Greet and assist visitors at the main reception, delivering a friendly and professional first impression.
• Manage front desk operations, maintain a clean area, and coordinate reception coverage during business hours.
• Provide administrative support, update directories, and assist during events and meetings.

Skills

Excellent communication

Organizational skills

Microsoft Office

Telephone systems

Customer service experience

Knowledge of university policies

Education

High school diploma or equivalent

Office administration certification

Tools

Office telephone system

Job description

The Elizabeth School of London (ESL) is seeking a Front Desk Receptionist to be the first point of contact for students, staff and visitors across its campuses. You will provide outstanding customer service, answer inquiries and direct visitors to the appropriate offices and rooms.

Responsibilities include managing the reception area, scheduling and coverage, handling calls, and performing general administrative tasks.