CAMHS Reception & Administrative Specialist

Avon and Wiltshire Mental Health Partnership NHS Trust; West of England; On-site; GBP 19,000 - 23,000; Full time

Job summary

Avon and Wiltshire Mental Health Partnership NHS Trust is seeking a receptionist/administrative support member for CAMHS. You will be the first point of contact for families, carers and young people, handling enquiries by phone and in person, and liaising with professionals across Social Care, Education and health services.

The role requires strong MS Office skills, diary management, minute taking and data handling for KPI targets within a busy NHS environment.

Qualifications

• Experience of administrative systems and procedures.
• Experience of Microsoft Office.
• Experience of working within a team.

Responsibilities

• Provide comprehensive administration and secretarial support to multidisciplinary teams.
• Be the first point of contact for the team; handle enquiries and direct calls.
• Diary management and meeting coordination.
• Typing/Audio typing and data collation for KPI targets.
• Upload data to IAPTUS electronic patient record.
• Room bookings and minute taking.
• General administrative tasks and supporting health and safety audits.

Skills

Good communication skills

Ability to use own initiative and work

Confidentiality awareness

Teamwork

Education

RSA or equivalent keyboarding

English and Maths qualification

ECDL / NVQ in administration

Tools

Microsoft Office

Job description

Avon and Wiltshire Mental Health Partnership NHS Trust is seeking a receptionist/administrative support member for CAMHS. You will be the first point of contact for families, carers and young people, handling enquiries by phone and in person, and liaising with professionals across Social Care, Education and health services.

The role requires strong MS Office skills, diary management, minute taking and data handling for KPI targets within a busy NHS environment.