Clinical Services Admin & Front Desk Coordinator

Avon & Wiltshire Mental Health Partnership NHS Trust; West of England; On-site; GBP 21,000 - 26,000; Full time

Job summary

Avon & Wiltshire Mental Health Partnership NHS Trust is seeking a capable reception and admin support to assist the CAMHS team. The role involves handling telephone and face-to-face contact with families, carers, and young people, and liaising with social care, education, and health professionals.

The post holder will manage secretarial tasks, maintain diaries, arrange meetings, and input data into IAPTUS. A flexible, motivated, and team-oriented approach is essential to succeed in a busy,

Qualifications

• Experience in administrative and secretarial support.
• Familiarity with Microsoft Office.
• Ability to work with multidisciplinary teams.

Responsibilities

• Provide comprehensive administration and secretarial support to multidisciplinary teams.
• Be the first point of contact for the team, visitors and enquiries.
• Maintain diaries, arrange meetings and take formal minutes.
• Upload patient details onto the electronic patient record system (IAPTUS).
• Support supervision to administrators or apprentice posts when required.

Skills

Microsoft Office

Communication

Organisational skills

Teamwork

Telephone/face-to-face contact

Tools

IAPTUS

Job description

Avon & Wiltshire Mental Health Partnership NHS Trust is seeking a capable reception and admin support to assist the CAMHS team. The role involves handling telephone and face-to-face contact with families, carers, and young people, and liaising with social care, education, and health professionals.

The post holder will manage secretarial tasks, maintain diaries, arrange meetings, and input data into IAPTUS. A flexible, motivated, and team-oriented approach is essential to succeed in a busy,