Clinical Admin & Scheduling Coordinator

Avon & Wiltshire Mental Health Partnership NHS Trust; Falfield; On-site; GBP 21,000 - 25,000; Full time

Job summary

Avon & Wiltshire Mental Health Partnership NHS Trust is seeking an administrative assistant to support Nexus Personality Disorder Service. The role involves comprehensive administration, secretarial duties, and accurate record-keeping using MS Office and electronic patient record systems.

The post-holder will manage diaries, arrange meetings, take formal minutes, and handle enquiries as a first point of contact within a multidisciplinary team.

Qualifications

• NVQ3/QCF in administration or equivalent level of knowledge and experience.
• Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.

Responsibilities

• Provide comprehensive administration and secretarial support to multidisciplinary teams, wards or departments including named medical staff, junior medical staff, and the system-wide multi-disciplinary team.
• Be the first point of contact for the team, ward or department, greeting visitors, handling initial enquiries, and directing telephone calls.
• Work to high standards, take personal details from people and upload onto electronic patient record systems, meet deadlines, colate data and maintain administrative standards.
• Maintain diaries and arrange meetings, take formal minutes, and keep records on up-to-date templates. Manage own workload with minimal supervision.

Skills

MS Office

Word

Excel

Communication

Education

NVQ3/QCF in administration

Tools

Electronic patient records

Job description

Avon & Wiltshire Mental Health Partnership NHS Trust is seeking an administrative assistant to support Nexus Personality Disorder Service. The role involves comprehensive administration, secretarial duties, and accurate record-keeping using MS Office and electronic patient record systems.

The post-holder will manage diaries, arrange meetings, take formal minutes, and handle enquiries as a first point of contact within a multidisciplinary team.