CAFE SUPERVISOR - THE PIER

Vale of Glamorgan; Barry; In loco; GBP 28.000 - 30.000; Tempo pieno

Descrizione del lavoro

Vale of Glamorgan is seeking a Café Manager for the Pier Pavilion Cafe in Barry. The role is permanent, full-time, 37 hours per week, with a salary of £27,709–£29,542 per year. The post involves leading cafe operations, managing staff, stock, and delivering high standards of service in a community-focused setting.

You will oversee cost-effective catering, ensure compliance with Welsh food standards, and provide excellent customer care. 5/7 days working pattern, 37 hours weekly.

Competenze

• Experience in café environment management.
• Ability to engage with customers in a friendly, welcoming manner.
• Excellent verbal communication skills.
• Level 2 Food Hygiene qualification or equivalent.
• Allergen Awareness/Natasha’s Law compliance.
• Financial awareness and cost control.

Mansioni

• Manage a cost-effective catering service at The Pier Pavilion Cafe.
• Lead and develop cafe staff to deliver high standards of service.
• Ensure compliance with food hygiene regulations and allergen controls.
• Maintain stock levels, ordering and stock control.
• Deliver a high quality customer experience and engage with partners.

Conoscenze

Leadership

Customer service

Communication

Stock management

Staff management

Food hygiene

Allergen awareness

Attention to detail

Initiative

Financial awareness

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About us

The Big Fresh Catering Company provides healthy nutritious school meals at lunchtime, which is compliant with the Food and Nutrient standards set by the Welsh Government’s Healthy Eating in Schools (Nutritional Standards and Requirements) (Wales) Regulations 2013. In addition to this, we also provide a high quality Buffet/Function service to our schools, Café at the Penarth Pier Pavilion, weddings, external customers and companies.

What We Offer

• A rewarding leadership role in a purpose‑driven, not‑for‑profit organisation.
• The chance to shape and grow a developing café portfolio.
• Supportive leadership, opportunities for progression, and a collaborative company culture.

Ambitious

Forward thinking, embracing new ways of working and investing in our future.

Open

Open to different ideas and being accountable for the decisions we take.

Together

Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.

Proud

Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.

About the role

Pay Details: Grade 5, SCP 8 - 12 £27,709 - £29,542

Hours of Work / Working Pattern: 5/7 Days – 37 hrs per week

Main Place of Work: The Pier Pavilion Cafe

Temporary Reason: Permanent

Description

You should be efficient, reliable and dynamic and have the ability to manage a cost effective catering service: Exceptional cooking skills, excellent communication, organisational and management skills are essential for this post

About you

• Ability to use own initiative
• Ability to engage with customers in a friendly, welcoming manner
• Previous experience in café environment management, handling stock and managing staff
• Financially aware
• Excellent verbal communication skills
• Excellent eye for detail
• Ability to respond flexibly to changing service objectives
• Demonstrate strong interpersonal skills, achieving results by commitment and teamwork
• Level 2 Food Hygiene
• Allergen Awareness/Natasha’s Law
• Customer Service Awareness

Additional information

For Further Information, contact: DAWN PREEN 07702 688826

Please see attached job description / person specification for further information.