Café Manager: Customer Experience & Operations

Vale of Glamorgan Council; Barry; On-site; GBP 28,000 - 30,000; Full time

Job summary

Vale of Glamorgan Council in Barry is seeking a capable catering supervisor to manage the Pier Pavilion Cafe operations. You will ensure a cost-effective service, maintain high cooking standards and engage with customers efficiently.

The role requires leadership, excellent communication and organisational skills, with experience in cafe management and staff supervision. A permanent post with a 37-hour week is offered.

Qualifications

• Efficiently manage a cost-effective catering service.
• Exceptional cooking skills and strong communication, organisational and management abilities are essential.
• Experience in café environment management, stock handling and staff supervision.
• Level 2 Food Hygiene and awareness of Natasha’s Law are required.

Responsibilities

• Manage a cost-effective catering service and ensure quality standards.
• Lead operations at The Pier Pavilion Cafe and coordinate daily activities.
• Oversee stock control and supervise staff to deliver reliable service.

Skills

Ability to use own initiative

Customer engagement

Financially aware

Excellent verbal communication

Attention to detail

Flexibility to changing service

Interpersonal skills & teamwork

Level 2 Food Hygiene

Allergen awareness

Customer service awareness

Job description

Vale of Glamorgan Council in Barry is seeking a capable catering supervisor to manage the Pier Pavilion Cafe operations. You will ensure a cost-effective service, maintain high cooking standards and engage with customers efficiently.

The role requires leadership, excellent communication and organisational skills, with experience in cafe management and staff supervision. A permanent post with a 37-hour week is offered.