Café Operations Lead - Team Growth & Service

Vale of Glamorgan Council; Wales; On-site; GBP 28,000 - 30,000; Full time

Job summary

The Vale of Glamorgan Council is seeking a proactive Café Manager for The Pier Pavilion Cafe. This permanent role requires overseeing a cost-efficient catering operation with strong leadership and customer-service focus.

Grade 5 SCP 8–12, 37 hours per week, £27,709–£29,542 per year. Location: The Pier Pavilion Cafe. Experience in café environment management and food safety is essential.

Qualifications

• Must have proven experience in café environment management and staff supervision.
• Strong communication and people skills essential for customer service.
• Knowledge of cost control and stock management within a catering setting.

Responsibilities

• Manage a cost-effective catering service across the Pier Pavilion Cafe and related venues.
• Lead and develop café staff, ensuring high standards of service and compliance.
• Oversee stock, ordering and inventory, and monitor financial performance.

Skills

Customer service

Leadership

Staff management

Financial acumen

Stock management

Education

Level 2 Food Hygiene

Allergen Awareness/Natasha's Law

Job description

The Vale of Glamorgan Council is seeking a proactive Café Manager for The Pier Pavilion Cafe. This permanent role requires overseeing a cost-efficient catering operation with strong leadership and customer-service focus.

Grade 5 SCP 8–12, 37 hours per week, £27,709–£29,542 per year. Location: The Pier Pavilion Cafe. Experience in café environment management and food safety is essential.