Cafe Supervisor - Lead Training & Guest Experience

Established; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local coffee shop in Belfast is seeking a Supervisor to enhance customer experience and support team operations. Candidates should have at least one year of experience in a supervisory or managerial role within the coffee industry. Responsibilities include leading the team, ensuring high standards of service, and conducting training. Offering a competitive salary of £14/hr plus tips, perks include free coffee, discounted food, and a Health Cash Plan. Flexibility for weekend shifts is essential.

Benefits

Free bag of coffee each week

Free drinks & discounted food on shift

Health Cash Plan

Other Discounts

Qualifications

• One year's experience in a supervisor/manager role.
• Demonstrated ability to communicate effectively and maintain a positive work environment.
• Flexibility to work weekends.

Responsibilities

• Lead and support the team while ensuring excellent customer service.
• Implement company standards and procedures effectively.
• Provide ongoing training for team members.

Skills

Communication

Customer service orientation

Team leadership

Time management

Cash management

Job description

A local coffee shop in Belfast is seeking a Supervisor to enhance customer experience and support team operations. Candidates should have at least one year of experience in a supervisory or managerial role within the coffee industry. Responsibilities include leading the team, ensuring high standards of service, and conducting training. Offering a competitive salary of £14/hr plus tips, perks include free coffee, discounted food, and a Health Cash Plan. Flexibility for weekend shifts is essential.