Cafe Supervisor

Compass Group; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading catering firm in London is seeking a Cafe Supervisor to deliver exceptional coffee and services. The ideal candidate should have previous customer service experience and a passion for creating quality beverages. This full-time role offers opportunities for personal development and includes various perks such as free meals and a holiday purchase scheme.

Benefits

Great operational training

Life assurance scheme

Personal Development and Training opportunities

Access to Employee Assistance Programme

Regular social events

Holiday purchase scheme

High street discount vouchers

Free meals

Responsibilities

• Preparing blended drinks and serving food to customers.
• Keeping the bar area clean and organized.
• Processing payments accurately.
• Maintaining stock of mugs and plates.
• Learning about brewing methods and beverage presentation.
• Ensuring compliance with food and hygiene standards.

Skills

Excellent communication

Customer service experience

Ability to work under pressure

Hands-on experience with brewing equipment

Timekeeping and reliability

Job description

Overview

We're currently recruiting a driven Cafe Supervisor to help us create beautifully crafted drinks for CH&CO on a full time basis, contracted to 40 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers
• Free meals

Shift pattern

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat: Full-time (Days)
• Sun: Full-time (Days)

Key responsibilities

• Preparing perfectly blended drinks and serving high-quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing CH&CO and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Cafe Supervisor

• Be a brilliant communicator and easily build relationships
• Have previous experience in customer service
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Have Hands-on experience with brewing equipment
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!