Cafe Manager: Lead Team, Elevate Service & Sales

Tesco Retail; Wythenshawe; On-site; GBP 21,000 - 27,000; Full time

Job summary

Tesco Cafés are seeking a Café Manager with a passion for customer service and proven people management skills. You will oversee daily operations, train and develop a friendly team, and drive sales while maintaining safe, compliant standards.

18+ required, focus on leadership, service excellence and a welcoming café environment. You will act as a role model, coaching colleagues, and identifying opportunities to improve ways of working while providing an inclusive, supportive leadership

Qualifications

• Hospitality background at supervisory level or above.
• Commitment to excellent customer service.
• Ability to lead by example and coach a diverse team.

Responsibilities

• Oversee the overall running of the café, including daily routines and sales standards.
• Hold full profit and loss accountability for the café.
• Maximise sales while ensuring safety and compliance.
• Lead and develop team members to deliver great service.
• Ensure quick service and high-quality food and drink in a clean environment.

Skills

People management

Customer service

Planning & organisation

Excellent communication

Job description

Tesco Cafés are seeking a Café Manager with a passion for customer service and proven people management skills. You will oversee daily operations, train and develop a friendly team, and drive sales while maintaining safe, compliant standards.

18+ required, focus on leadership, service excellence and a welcoming café environment. You will act as a role model, coaching colleagues, and identifying opportunities to improve ways of working while providing an inclusive, supportive leadership